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Customer Service|
Delivery Policy|
Condition Guide|
Secure Site
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| If you are not completely satisfied with your purchase for any reason, simply email support@worldofbooks.com and we will quickly resolve any issues you may have. |
| In the unlikely event that it is necessary to return a faulty item, please return to: |
World of Books Ltd
Mulberry House, Woods Way
Goring by Sea
West Sussex
BN12 4QY
United Kingdom |
| If you have any other queries about your order, please email support@worldofbooks.com |
| Our goal is to deliver to our customers the best possible service and we hope your experience of dealing with us lives up to our promise. If for whatever reason we fail to meet your expectations then please let us know. |
| Part of your Order is Missing |
| Regrettably mistakes can happen. If you have received your order and an item is missing, please first check your delivery note for any reference to the missing item. If there is no reference to the missing item, please email support@worldofbooks.com quoting your order number and stating the missing item and we will investigate the matter further. |
| Return Postage |
| If you are returning a non-faulty item to us for a refund, then the cost of returning the item is your responsibility. Please note the item is your responsibility until it reaches us. For your own protection, we recommend that you use suitable packaging for returning the item(s) and use a delivery service that insures you for the full value of the item(s).If the item you received is faulty, please email support@worldofbooks.com quoting your order number and details of the fault. We will then advise on how to proceed with the return. |
