{"title":"Chip Averwater","description":null,"products":[{"product_id":"great-managers-are-always-nice-book-chip-averwater-9780983979005","title":"Great Managers Are Always Nice","description":"\u003cp\u003eYou don't have to be a hard-ass to be a good manager. You don't need threats or discipline to get cooperation. You don't have to disown your friends to be their manager. You don't have to be a bully to get results.\u003cbr\u003eYou can be the nice person you are-and get better results. Your employees will work harder, enjoy their work more, stay at their jobs longer, appreciate your management style, and respect your leadership.\u003cbr\u003eIn this book you'll watch as an extraordinarily effective and amazingly nice manager, Mike Mitchell, handles all the challenging management situations. \u003cbr\u003eYou'll follow Mike as he.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003ecreates a motivating environment (ch 7)\u003c\/li\u003e\n\u003cli\u003emakes his daily rounds (ch 8)\u003c\/li\u003e\n\u003cli\u003econducts a team meeting (ch 9)\u003c\/li\u003e\n\u003cli\u003edelegates responsibilities (ch 10)\u003c\/li\u003e\n\u003cli\u003ecoaches improvements (ch 11)\u003c\/li\u003e\n\u003cli\u003ecorrects inappropriate behaviors (ch 12)\u003c\/li\u003e\n\u003cli\u003ecounsels underperformance (ch 13)\u003c\/li\u003e\n\u003cli\u003eresolves disputes (ch 15)\u003c\/li\u003e\n\u003cli\u003econducts performance reviews (ch 16)\u003c\/li\u003e\n\u003cli\u003efires inappropriate team members (ch 17)\u003c\/li\u003e\n\u003cli\u003ehelps his people advance (ch 18)\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eMike deals with even the most troublesome management situations so smoothly you'll say, Why don't I do it like that?  And he gets legendary results-not by being a hard-driving taskmaster, but by being nice. \u003cbr\u003eDo as Mike does and you'll be a legendary nice manager too.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eAn amazingly simple and effective manual on how to manage with style, confidence, and grace. Follow the examples here-copy the conversations if you like-and you'll manage like a seasoned pro. Tough management situations are no longer challenging-they're fun.\u003c\/p\u003e","brand":"WoB","offers":[{"title":"GB \/ GOOD \/ INTERNAL","offer_id":49617008296209,"sku":"GOR012709785","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":50323110166801,"sku":"GOR013927080","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":50376196063505,"sku":"CIN0983979006G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":53251504177425,"sku":"NIN9780983979005","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":53653678817553,"sku":"CIN0983979006VG","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0983979006.jpg?v=1786129768"},{"product_id":"retail-truths-book-chip-averwater-9780983979074","title":"Retail Truths","description":"(Book). Retail Truths: The Unconventional Wisdom of Retailing is a collection of more than 400 street-smart lessons on retailing that Chip Averwater has gathered from his own experience in business, as well as from his mentors and retailer friends. Chip Averwater is chairman of Amro Music Stores in Memphis, TN, one of the largest musical instrument retailers in the U.S. He is a third-generation retailer and has spent nearly four decades building his own stores and working with other retailers on theirs. Chip has an MBA, has written for national retailing magazines, and has been a featured speaker on retailing at meetings and conventions in the U.S., Europe, Australia, and Asia. He served for 14 years as a board member and officer of NAMM, and served as its chairman from 2007-2009. Chip currently serves on the boards of several retailers and charities, is often called on as a retail advisor, and enjoys talking with fellow retailers about common problems and solutions.  Retail Truths should become a dog-eared companion to anyone who hopes to succeed in retail. It's packed with honest, straight-up assessments of successful retailing from selling to profits, from hiring and training to operating multiple stores. This is a book you'll be reading and adapting to your business for years. Music Inc Magazine Based on long personal experience, Averwater concludes that a good salesperson can easily be five times as productive as a laggard, and says high-priced salespeople 'are an expense we want.' In a lengthy segment devoted to personnel, he offers a blueprint for hiring and retaining those top performers from how to screen out undesirables in the hiring process ('Less than one in 20 job applicants is a suitable candidate') to maintaining high morale ('A manager's words resonate for a while then fade. Incentives speak with every paycheck.') Music Trades","brand":"WoB","offers":[{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50289266950417,"sku":"CIN0983979073VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":50338814001425,"sku":"CIN0983979073G","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":53176981356817,"sku":"GOR006890457","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0983979073.jpg?v=1750916498"}],"url":"https:\/\/www.worldofbooks.com\/collections\/author-books-by-chip-averwater.oembed","provider":"World of Books ","version":"1.0","type":"link"}