{"title":"Clay Spinuzzi","description":null,"products":[{"product_id":"topsight-2-0-book-clay-spinuzzi-9781981360741","title":"Topsight 2.0","description":"Topsight-the overall understanding of the big picture-is hard to achieve in organizations. There's too much going on, too many moving pieces. But without topsight, we have a hard time figuring out how information circulates, where it gets stuck, and how we can get it unstuck.\u003cp\u003e Topsight is hard to get-but you can get it. I know: I've been achieving topsight into various organizations for over 20 years. Along the way, I've developed an approach in which I gather clues, confirm details, model social interactions, and use all of these to systematically achieve topsight. Read this book and you'll learn how to\u0026gt;\u003c\/p\u003e\u003cul\u003e \u003cli\u003edesign a field study at your organization\u003c\/li\u003e \u003cli\u003econvince your organization and individuals to take part in the field study\u003c\/li\u003e \u003cli\u003econduct the field study, collecting solid data\u003c\/li\u003e \u003cli\u003echaracterize the data you collect\u003c\/li\u003e \u003cli\u003eanalyze the data using several different models, providing insights into systemic issues that haven't yet been understood within the organization\u003c\/li\u003e \u003cli\u003epresent your findings and recommend ways to solve those systemic issues\u003c\/li\u003e \u003cli\u003ecodesign workflow and tools with the individuals who will use them\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49595118289169,"sku":"GOR013336054","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51064004739345,"sku":"NIN9781981360741","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":51694186922257,"sku":"CIN1981360743G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":53380776558865,"sku":"CIN1981360743VG","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1981360743.jpg?v=1751187963"},{"product_id":"network-book-clay-spinuzzi-9780521895040","title":"Network","description":"How does a telecommunications company function when its right hand often doesn't know what its left hand is doing? How do rapidly expanding, interdisciplinary organizations hold together and perform their knowledge work? In this book, Clay Spinuzzi draws on two warring theories of work activity - activity theory and actor-network theory - to examine the networks of activity that make a telecommunications company work and thrive. In doing so, Spinuzzi calls a truce between the two theories, bringing them to the negotiating table to parley about work. Specifically, about net work: the coordinative work that connects, coordinates, and stabilizes polycontextual work activities. To develop this uneasy dialogue, Spinuzzi examines the texts, trades, and technologies at play at Telecorp, both historically and empirically. Drawing on both theories, Spinuzzi provides new insights into how net work actually works and how our theories and research methods can be extended to better understand it.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":49993597583633,"sku":"CIN0521895049G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52131993190673,"sku":"NLS9780521895040","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":53251362226449,"sku":"NIN9780521895040","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0521895049.jpg?v=1750698221"},{"product_id":"tracing-genres-through-organizations-book-clay-spinuzzi-9780262194914","title":"Tracing Genres through Organizations","description":"\u003cp\u003e\u003cb\u003eA sociocultural study of workers' ad hoc genre innovations and their significance for information design.\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eIn \u003ci\u003eTracing Genres through Organizations\u003c\/i\u003e, Clay Spinuzzi examines the everyday improvisations by workers who deal with designed information and shows how understanding this impromptu creation can improve information design. He argues that the traditional user-centered approach to design does not take into consideration the unofficial genres that spring up as workers write notes, jot down ideas, and read aloud from an officially designed text. These often ephemeral innovations in information design are vital components in a genre ecology (the complex of artifacts mediating a given activity). When these innovations are recognized for what they are, they can be traced and their evolution as solutions to recurrent design problems can be studied. Spinuzzi proposes a sociocultural method for studying these improvised innovations that draws on genre theory (which provides the unit of analysis, the genre) and activity theory (which provides a theory of mediation and a way to study the different levels of activity in an organization).\u003c\/p\u003e\u003cp\u003eAfter defining terms and describing the method of genre tracing, the book shows the methodology at work in four interrelated studies of traffic workers in Iowa and their use of a database of traffic accidents. These workers developed an ingenious array of ad hoc innovations to make the database better serve their needs. Spinuzzi argues that these inspired improvisations by workers can tell us a great deal about how designed information fails or succeeds in meeting workers' needs. He concludes by considering how the insights reached in studying genre innovation can guide information design itself.\u003c\/p\u003e","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":50331002568977,"sku":"GOR013929516","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0262194910.jpg?v=1750738442"},{"product_id":"tracing-genres-through-organizations-book-clay-spinuzzi-9780262527064","title":"Tracing Genres through Organizations","description":"\u003cb\u003eA sociocultural study of workers' ad hoc genre innovations and their significance for information design.\u003c\/b\u003e\u003cp\u003eIn \u003ci\u003eTracing Genres through Organizations\u003c\/i\u003e, Clay Spinuzzi examines the everyday improvisations by workers who deal with designed information and shows how understanding this impromptu creation can improve information design. 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He concludes by considering how the insights reached in studying genre innovation can guide information design itself.\u003c\/p\u003e","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50347480613137,"sku":"CIN0262527065G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52349601579281,"sku":"NLS9780262527064","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0262527065.jpg?v=1751290784"},{"product_id":"network-book-clay-spinuzzi-9781107564862","title":"Network","description":"How does a telecommunications company function when its right hand often doesn't know what its left hand is doing? How do rapidly expanding, interdisciplinary organizations hold together and perform their knowledge work? 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In \u003ci\u003eTriangles and Tribulations\u003c\/i\u003e, Clay Spinuzzi uses the sociology of translation to reread the history of one such framework, c\u003ci\u003eultural-historical activity theory\u003c\/i\u003e (CHAT). CHAT originated in the 1920s and 1930s work of Soviet psychologists in the Vygotsky Circle, with its key insight-mediation-depicted in a simple triangular diagram drawn by Lev Vygotsky. From there, CHAT was developed and popularized by international scholars, including Finnish researcher Yrj Engestr m, who used Vygotsky's triangle as a basis for his own. Through this progressive development, CHAT carried on the work of its forebears, building on their foundations-or so we are sometimes encouraged to understand these transformations.\u003cbr\u003e \u003cbr\u003e But each such translation, Spinuzzi argues, is also a \u003ci\u003ebetrayal\u003c\/i\u003e- Each innovation opens new possibilities for CHAT but also disrupts a previous settlement. Examining specific points in CHAT's history, Spinuzzi reviews how CHAT has been applied to different domains, in service to different projects, and evaluated through different trials, undergoing rhetorical transformations. These translations, sedimented as a series of settlements, have allowed it to persist as a social science approach and develop as a framework for workplace studies. But they have also involved accumulating concepts and terms from various social sciences, yielded radical changes in scope, and led to ongoing disputes about what constitutes its unit(s) of analysis. In examining CHAT's triangles, Spinuzzi considers how social science frameworks live through practice and dialogue so that they can continue becoming meaningful to others.","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51629397016849,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ NEW \/ GARDNERS","offer_id":51629400424721,"sku":"NGR9780262552172","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0262552175.jpg?v=1769684374"},{"product_id":"all-edge-book-clay-spinuzzi-9780226236964","title":"All Edge","description":"Work is changing. Speed and flexibility are more in demand than ever before thanks to an accelerating knowledge economy and communication networks. The author offers for the first time a comprehensive framework for understanding how these new groups function and thrive. 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L'altra si concentra su Risultati e discussioni 2: alto potenziale di risorse idriche e gestione razionale? Questo libro mostra i dati analizzati e studiati utilizzando diverse spazializzazioni su mappe, con l'aiuto di tabelle e grafici. Vengono proposte soluzioni appropriate per i problemi incontrati nella gestione del suolo e delle risorse idriche.","brand":"WoB","offers":[{"title":"GB \/ NEW \/ GARDNERS","offer_id":53406678974737,"sku":"NGR9780262054232","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/9780262054232.jpg?v=1782209776"}],"url":"https:\/\/www.worldofbooks.com\/collections\/author-books-by-clay-spinuzzi.oembed","provider":"World of Books ","version":"1.0","type":"link"}