{"title":"Cliff Kuang","description":null,"products":[{"product_id":"user-friendly-book-cliff-kuang-9780753556641","title":"User Friendly","description":"***Picked as a book of the year by Fortune magazine***  'A tour de force, an engrossing fusion of scholarly research, professional experience and revelations from intrepid firsthand reporting' -- New York Times   USER FRIENDLY is a must-read for anyone who loves well-designed products—and for the innovators aspiring to make them.  It seems like magic when some new gadget seems to know what we want before we know ourselves. But why does some design feel intrinsically good, and why do some designs last forever, while others disappear? User Friendly guides readers through the hidden rules governing how design shapes our behaviour, told through fascinating stories such as what the nuclear accident at Three Mile Island reveals about the logic of the smartphone; how the pressures of the Great Depression and World War II created our faith in social progress through better product design; and how a failed vision for Disney World yielded a new paradigm for designed experience.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49554208915729,"sku":"GOR011596632","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":49632334348561,"sku":"GOR011519818","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":50360333467921,"sku":"CIN0753556642G","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0753556642.jpg?v=1751075631"},{"product_id":"user-friendly-book-cliff-kuang-9780374279752","title":"User Friendly","description":"\u003cp\u003e\u003cb\u003eAMAZON BEST BOOKS OF 2019 PICK\u003c\/b\u003e\u003cbr\u003e \u003cbr\u003e \u003cb\u003e\u003ci\u003eFORTUNE\u003c\/i\u003e WRITERS AND EDITORS' RECOMMENDED BOOKS OF 2019 PICK\u003c\/b\u003e\u003cbr\u003e \u003cbr\u003e \"\u003ci\u003eUser\u003c\/i\u003e \u003ci\u003eFriendly\u003c\/i\u003e is a tour de force, an engrossing fusion of scholarly research, professional experience and revelations from intrepid firsthand reporting.\"\u003cbr\u003e --\u003cb\u003eEDWARD TENNER\u003c\/b\u003e, \u003ci\u003eThe New York Times Book Review\u003c\/i\u003e\u003cbr\u003e \u003cbr\u003e In \u003ci\u003eUser Friendly\u003c\/i\u003e, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should anticipate what we need. Spanning over a century of sweeping changes, from women's rights to the Great Depression to World War II to the rise of the digital era, this book unpacks the ways in which the world has been--and continues to be--remade according to the principles of the once-obscure discipline of user-experience design.\u003cbr\u003e \u003cbr\u003e In this essential text, Kuang and Fabricant map the hidden rules of the designed world and shed light on how those rules have caused our world to change--an underappreciated but essential history that's pieced together for the first time. Combining the expertise and insight of a leading journalist and a pioneering designer, \u003ci\u003eUser Friendly\u003c\/i\u003e provides a definitive, thoughtful, and practical perspective on a topic that has rapidly gone from arcane to urgent to inescapable. In \u003ci\u003eUser Friendly\u003c\/i\u003e, Kuang and Fabricant tell the whole story for the first time--and you'll never interact with technology the same way again.\u003c\/p\u003e","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49569669054737,"sku":"GOR010784751","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ WELL_READ \/ SBYB","offer_id":49950497440017,"sku":"CIN0374279756A","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50413868286225,"sku":"CIN0374279756VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":52103687012625,"sku":"CIN0374279756G","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":53022321180945,"sku":"NIN9780374279752","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0374279756.jpg?v=1750878526"},{"product_id":"user-friendly-book-cliff-kuang-9780753556658","title":"User Friendly","description":"AMAZON BEST BOOKS OF 2019 PICK  FORTUNE WRITERS AND EDITORS' RECOMMENDED BOOKS OF 2019 PICK  'A tour de force, an engrossing fusion of scholarly research, professional experience and revelations from intrepid firsthand reporting' -- New York Times  USER FRIENDLY is a must-read for anyone who loves well-designed products-and for the innovators aspiring to make them.  It seems like magic when some new gadget seems to know what we want before we know ourselves. But why does some design feel intrinsically good, and why do some designs last forever, while others disappear? User Friendly guides readers through the hidden rules governing how design shapes our behaviour, told through fascinating stories such as what the nuclear accident at Three Mile Island reveals about the logic of the smartphone; how the pressures of the Great Depression and World War II created our faith in social progress through better product design; and how a failed vision for Disney World yielded a new paradigm for designed experience.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49608192131345,"sku":"GOR011465610","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ NEW \/ GARDNERS","offer_id":49736127545617,"sku":"NGR9780753556658","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":50074768802065,"sku":"CIN0753556650G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ WELL_READ \/ INTERNAL","offer_id":51887416017169,"sku":"GOR014446722","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":52940151554321,"sku":"GOR014662108","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0753556650.jpg?v=1762339738"},{"product_id":"user-friendly-book-cliff-kuang-9781250758200","title":"User Friendly","description":"\u003cp\u003e\u003cb\u003eAMAZON BEST BOOKS OF 2019 PICK\u003c\/b\u003e\u003cbr\u003e \u003cbr\u003e \u003cb\u003e\u003ci\u003eFORTUNE\u003c\/i\u003e WRITERS AND EDITORS' RECOMMENDED BOOKS OF 2019 PICK\u003c\/b\u003e\u003cbr\u003e \u003cbr\u003e \"\u003ci\u003eUser\u003c\/i\u003e \u003ci\u003eFriendly\u003c\/i\u003e is a tour de force, an engrossing fusion of scholarly research, professional experience and revelations from intrepid firsthand reporting.\"\u003cbr\u003e --\u003cb\u003eEDWARD TENNER\u003c\/b\u003e, \u003ci\u003eThe New York Times Book Review\u003c\/i\u003e\u003cbr\u003e \u003cbr\u003e In \u003ci\u003eUser Friendly\u003c\/i\u003e, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should anticipate what we need. 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