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As Vail, Burden, and Dixon follow the killer's trail in and around San Francisco, the offender continues his rampage, leaving behind clues that ultimately lead them to the most unlikely of places: a mysterious island ripped from city lore whose long-buried, decades-old secrets hold the key to their case. Alcatraz. The Rock. 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Based on research but made practical for today s leader, The Trust Edge shows that trust is quantifiable and brings dramatic results to businesses and leaders. In this book, Horsager teaches readers how to build the 8 Pillars of Trust: \u003cbr\u003e1. Clarity: People trust the clear and mistrust the ambiguous. \u003cbr\u003e2. Compassion: People put faith in those who care beyond themselves. \u003cbr\u003e3. Character: People notice those who do what is right over what is easy. \u003cbr\u003e4. Competency: People have confidence in those who stay fresh, relevant, and capable. \u003cbr\u003e5. Commitment: People believe in those who stand through adversity. \u003cbr\u003e6. Connection: People want to follow, buy from, and be around friends. \u003cbr\u003e7. Contribution: People immediately respond to results. \u003cbr\u003e8. Consistency: People love to see the little things done consistently. \u003cbr\u003eWhen leaders learn how to implement these pillars, they enjoy better relationships, reputations, retention, revenue, and results. Fascinating and timely, The Trust Edge unveils how trust has the ability to accelerate or destroy any business, organization, or relationship. The lower the trust, the more time everything takes, the more everything costs, and the lower the loyalty of everyone involved. Conversely, an environment of trust leads to greater innovation, morale, and productivity. The trusted leader is followed. From the trusted salesperson, people will buy. For the trusted brand, people will pay more, come back, and tell others. 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Based on research but made practical for today's leader, Horsager shows that trust is quantifiable and brings dramatic results to businesses and leaders. In order to enjoy better relationships, reputations, retention, revenue, and results, leaders must implement the 8 Pillars of Trust: clarity, compassion, character, competency, commitment, connection, contribution, and consistency. Horsager explains how to establish trust by personally building these pillars. When they become part of who you are, your trustworthiness exudes from you in all your interactions. \u003cp\u003e\u003c\/p\u003eFascinating and timely, \u003ci\u003eThe Trust Edge\u0026gt;\u003c\/i\u003eunveils how trust has the ability to accelerate or destroy any business, organization, or relationship. The lower the trust, the more time everything takes, the more everything costs, and the lower the loyalty of everyone involved. Conversely, an environment of trust leads to greater innovation, morale, and productivity. 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Distrust costs us all time, money, and influence--and lots of it  \u003cp\u003e\u003c\/p\u003e Research tells us that when trust goes up, so does output, morale, innovation, loyalty, and productivity. But what can we do to increase it? \u003ci\u003eTrust Matters More Than Ever: Tools for Extraordinary Leadership\u0026gt;\u003c\/i\u003eis for the busy leader who is working hard but feels alone. David Horsager's 8-Pillar framework will leave leaders with actionable Trust Tools they can use every day to move from understanding trust is important in theory to building a rock-solid foundation that will withstand change, rapid growth, a downturn in business, or even a major crisis. \u003cp\u003e\u003c\/p\u003e Being consistently trustworthy is what builds the muscle, the body, the marriage, the reputation, the brand, the health, and the vibrancy of a workplace. 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