{"title":"Gary Vallen","description":null,"products":[{"product_id":"check-in-check-out-managing-hotel-operations-book-gary-vallen-9781292021102","title":"Check-in Check-Out: Managing Hotel Operations","description":"Now in its Ninth Edition, Check-in Check-Out remains the leading guide to managing profitable hotel operations. Extensively revised to reflect the industry’s rapid change, it presents rich detail about best practices and future directions, while offering the widest coverage of any book in the field. Students gain an intuitive understanding based on the flow of the guest’s experience: through reservation, arrival, registration, service purchasing, departure, billing, and recordkeeping. The entire rooms division is covered thoroughly, and linked to other hospitality functions, related industries, and the broader economy. Extensive new coverage includes: increased internationalization; green operations; new financing sources; boutique and urban collections; new reservations strategies; and much more. This edition has been streamlined to help students learn more in less time, and contains 150+ exhibits to promote visual learning.","brand":"WoB","offers":[{"title":"GB \/ NEW \/ GARDNERS","offer_id":49731503456529,"sku":"NGR9781292021102","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1292021101.jpg?v=1751050993"},{"product_id":"check-in-check-out-book-gary-vallen-9780134303505","title":"Check-in Check-Out","description":"The leading guide to managing profitable hotel operations.   Extensively revised to reflect the industry’s rapid changes, this widely popular guide presents rich detail about best practices and future directions in the hotel industry, while offering the widest coverage of any book in the field. Readers gain an intuitive understanding based on the flow of the guest’s experience, from reservation, arrival, and registration, to service purchasing, departure, billing, and recordkeeping. The entire rooms division is covered thoroughly, and linked to other hospitality functions, related industries, and the broader economy. Coverage includes internationalization; green operations; financing sources; boutique and urban collections; and reservations strategies. Check-in Check-Out: Managing Hotel Operations, 10\/e has been updated throughout to cover such current topics such as detail cancellation policies for major OTA channels, leading-edge technology and reservations, mobile apps and devices, global distribution, third-party housing poachers or pirates, conflicts over master billing, EMV technology and the rising popularity of smart cards, night audit reports, cyber security in the hospitality industry, and much more. Included are over 150 exhibits to promote visual learning.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":49931922047249,"sku":"CIN0134303504G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":52737981153553,"sku":"CIN0134303504VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ WELL_READ \/ SBYB","offer_id":53614623686929,"sku":"CIN0134303504A","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0134303504.jpg?v=1751388545"},{"product_id":"check-in-check-out-book-gary-k-vallen-9780132706711","title":"Check-in Check-Out","description":"Now in its Ninth Edition, Check-in Check-Out remains the leading guide to managing profitable hotel operations. 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Based on a cycle of chapters that walk a student through a hotel operation in the same sequence as a guest encounters a hotel, Vallen, Vallen and Robinson provide the essentials of successful lodging management. Now features a new housekeeping chapter (Chapter 3), end of chapter case studies , and new virtual hotel software bound into back of the text!","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50344318075153,"sku":"CIN0132044234G","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50344871166225,"sku":"CIN0132044234VG","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ LIKE_NEW \/ SBYB","offer_id":50344873361681,"sku":"CIN0132044234LN","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ WELL_READ \/ SBYB","offer_id":50405920407825,"sku":"CIN0132044234A","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0132044234.jpg?v=1750908029"}],"url":"https:\/\/www.worldofbooks.com\/collections\/author-books-by-gary-vallen.oembed","provider":"World of Books ","version":"1.0","type":"link"}