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The theoretical framework of the book has been further developed, including a challenging new interpretation of the trends in continental Europe, which are seen here as markedly different from the Anglo-American style 'New Public Management'. This second edition provides an unparalleled synthesis of developments in Australia, Belgium, Canada, Finland, France, Germany, Italy, the Netherlands, New Zealand, Sweden, the UK, the USA, and the European Commission.It is organized in an integrated format, within an overall theoretical framework that identifies the main pressures for, and trajectories of, change. It includes a multi-dimensional analysis of the results of reform, and a chapter reflecting on the dynamic relationship between management reform and politics. Extensive appendices provide an invaluable information resource for students.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49510673875217,"sku":"GOR005399209","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":49653981348113,"sku":"GOR008627868","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0199268495.jpg?v=1751259047"},{"product_id":"coordination-of-public-sector-organizations-book-geert-bouckaert-9780230240155","title":"The Coordination of Public Sector Organizations","description":"This book discusses the trajectories of creating specialized autonomous units. An analysis of the mechanisms and measures taken for granting autonomy to specialized autonomous units and subsequently to coordinating them back is described. The book shows a range of patterns in the dynamics of specialization and coordination over 25 years.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49627250295057,"sku":"GOR013279272","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52590291681553,"sku":"NLS9780230240155","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":52734714642705,"sku":"NIN9780230240155","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0230240151.jpg?v=1751038041"},{"product_id":"managing-performance-book-geert-bouckaert-9780415423953","title":"Managing Performance","description":"In recent years, concerns over the effectiveness of public administration have encouraged the widespread measurement and management of ‘performance’. But is performance management an appropriate model for public sector organizations, and has it proved successful? Moreover, how do the principles of performance management affect how public bodies operate, and the way they relate to the wider community?  In this important text, the viability of performance management in public sector organizations is systematically assessed across a number of international case studies. The book provides a framework through which models of performance management can be understood in terms of both their impact within a public sector organization, and the effects that have been seen in countries with contrasting administrational contexts.  Managing Performance – International Comparisons critically examines the effects of performance management models in the public sector, and assesses their future evolution. It is an important book for all students and researchers with an interest in management, public administration and public policy.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":49937542545681,"sku":"CIN0415423953G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51002216546577,"sku":"NIN9780415423953","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52521762521361,"sku":"NLS9780415423953","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0415423953.jpg?v=1751196576"},{"product_id":"futures-for-the-public-sector-book-geert-bouckaert-9789462704503","title":"Futures for the Public Sector","description":"This book has no focus. That is, there is no beginning or end. It has no plot. It has no heroic savior. It is devoid of lasting moral righteousness. It is a collection of poems, some of which have relevance to real life, some of which are just for fun.","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51608786338065,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ NEW \/ GARDNERS","offer_id":51608786764049,"sku":"NGR9789462704503","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52679728365841,"sku":"NLS9789462704503","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":52950362226961,"sku":"CIN9462704503VG","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/9462704503.jpg?v=1751319885"},{"product_id":"jaume-plensa-book-geert-bouckaert-9789462704329","title":"Jaume Plensa","description":"Special edition on the first permanent sculpture by Jaume Plensa in Belgian public space  Acclaimed Spanish visual artist, sculptor, designer and engraver Jaume Plensa is renowned for his ability to weave spirituality, corporeality, and collective memory into his sculptures and installations, using a wide range of materials. Many of his iconic sculptures can be found in public spaces, in some of the most evocative places in the world. The city of Leuven now joins this list with the acquisition by KU Leuven of The Four Elements, the first permanent sculpture by Jaume Plensa in Belgian public space.  The sculpture The Four Elements consists of two parts in bronze, located in two places, the gallery of the KU Leuven University Library and the newly created St-Raphaël Square. The first part, Fire, commemorates the resurrection of the University Library after the devastating fire of World War I. Water, Earth, Air, the second part, rises like a totem pole on a new urban site that is a meeting point for health care and medicine.  This collection of essays documents how the two parts of the sculpture and its two sites represent a broader trinity of interaction and togetherness: between the university and the city and its public spaces, between research and art, between the study of health (in this case the brain) and organizing care.  Ebook available in Open Access.  Read more about the sculpture The Four Elements by Jaume Plensa","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51683648241937,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51683648274705,"sku":"NIN9789462704329","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ NEW \/ INGRAM","offer_id":52659445498129,"sku":"NLS9789462704329","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/9462704325.jpg?v=1751097397"},{"product_id":"organizational-performance-and-measurement-in-the-public-sector-book-geert-bouckaert-9780899309583","title":"Organizational Performance and Measurement in the Public Sector","description":"Legislative initiative, in response to public demands for more accountability, require public agencies at all levels of government to measure organizational performance and to report on service efforts and accomplishments (SEA). What considerations should managers use in developing performance measurement protocols? What is the experience to date in the U.S. and abroad? This collection of original articles does not represent a consensus about the one best way for developing an SEA reporting system. Rather, it aims to put performance measurement in perspective by relating it to the budgeting, auditing, and policy making processes. Towards that end, the issues managers need to consider are examined in a critical way and from various points of view.    This book addresses the issues involved in developing Service Effort and Accomplishment (SEA) reports from various points of view. It addresses the context of SEA reporting and relates performance measurement to the budgeting process, auditing process, and policy making. It provides examples of successful performance measurement protocols from the U.S. and abroad.","brand":"WoB","offers":[{"title":"GB \/ NEW \/ INGRAM","offer_id":52126645747985,"sku":"NLS9780899309583","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/9780899309583.jpg?v=1757477548"},{"product_id":"managing-performance-book-geert-bouckaert-9780415423946","title":"Managing Performance","description":"Is performance management an appropriate model for public sector organizations? This valuable new text provides a systematic framework to assess the viability and success of this management model in public administrational contexts in a variety of countries.","brand":"WoB","offers":[{"title":"GB \/ NEW \/ INGRAM","offer_id":52333556531473,"sku":"NLS9780415423946","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":53013853896977,"sku":"NIN9780415423946","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/9780415423946.jpg?v=1758155147"},{"product_id":"european-perspectives-for-public-administration-book-geert-bouckaert-9789462702035","title":"European Perspectives for Public Administration","description":"The public sector in our society has over the past two decades undergone substantial changes, as has the academic field studying Public Administration (PA). In the next twenty years major shifts are further expected to occur in the way futures are anticipated and different cultures are integrated. Practice will be handled in a relevant way, and more disciplines will be engaging in the field of Public Administration.  The prominent scholars contributing to this book put forward research strategies and focus on priorities in the field of Public Administration. The volume will give clear guidance on how to redesign teaching programmes in the field and, especially for a North American readership, will provide useful insights to compare and contrast European PA with developments in other parts of the world.  Ebook available in Open Access. This publication is GPRC-labeled (Guaranteed Peer-Reviewed Content).  Contributors: Geert Bouckaert (KU Leuven), Werner Jann (University of Potsdam), Jana Bertels (University of Potsdam), Paul Joyce (University of Birmingham), Meelis Kitsing (Estonian Business School, Tallinn), Thurid Hustedt (Hertie School of Governance, Berlin), Tiina Randma-Liiv (Tallinn University of Technology), Martin Burgi (Ludwig Maximilians University of Munich), Philippe Bezes (Science Po Paris; CNRS), Salvador Parrado (Spanish Distance Learning University (UNED), Madrid), Mark Bovens (Utrecht University; WRR), Roel Jennissen (WRR), Godfried Engbersen (Erasmus University Rotterdam), Meike Bokhorst (WRR), Bogdana Neamtu (Babes Bolyai University, Cluj-Napoca), Christopher Pollitt (KU Leuven), Edoardo Ongaro (Open University UK, Milton Keynes), Raffaella Saporito (Bocconi University, Milan), Per Laegreid (University of Bergen), Marcel Karre (Erasmus University Rotterdam), Thomas Schillemans (Utrecht University), Martijn Van de Steen (Nederlandse School voor Openbaar Bestuur), Zeger van de Wal (National University of Singapore), Michael Bauer (University of Speyer), Stefan Becker (University of Speyer), Benoit Cathala (Centre national de la fonction publique territoriale), Filipe Teles (University of Aveiro), Denita Cepiku (Tor Vergata University of Rome), Marco Meneguzzo (Tor Vergata University of Rome), Kulli Sarapuu (Tallinn University of Technology), Leno Saarniit (Tallinn University of Technology), Gyorgy Hajnal (Corvinus University of Budapest; Centre for Social Research of the Hungarian Academy of Sciences).","brand":"WoB","offers":[{"title":"- \/ - \/ INTERNAL","offer_id":52485328830737,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ NEW \/ INGRAM","offer_id":52485329879313,"sku":"NLS9789462702035","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/9789462702035.jpg?v=1759857559"},{"product_id":"coordination-of-public-sector-organizations-book-geert-bouckaert-9781349316434","title":"The Coordination of Public Sector Organizations","description":"This book discusses the trajectories of creating specialized autonomous units. 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