{"title":"Hal Rosenbluth","description":null,"products":[{"product_id":"customer-comes-second-book-hal-rosenbluth-9780060526566","title":"The Customer Comes Second","description":"Tom Peters says \"Hal Rosenbluth's story is one of the great unsung business success sagas -- and in this fully revised and updated 10th anniversary edition of The Customer Comes Second, Rosenbluth and his co-author Diane McFerrin Peters offer proof that his leadership style is one for the new millennium. The secret of his success, and that of his company, Rosenbluth International is simple: Hal Rosenbluth concentrates on his employees first, and his customers second. This is a formula that has worked for more than two decades, and has transformed his company from a small family business into a global industry leader, grossing over $6 billion. In this classic on counterintuitive management practice, the entrepreneurial genius and visionary leader of Rosenbluth International shows you how to use exceptional service to win in any industry! This insightful and compelling book reveals new ideas for hiring, motivating and managing employees, and shows how best to integrate technological innovation and creative solutions into the everyday work experience to ensure that your employees -- your company's greatest asset -- win you the best customers and propel your business to the greatest heights of success. Rosenbluth's tried and tested methods show you how to build highly effective teams, inspire loyalty and initiative, and turn your workplace into a hotbed of synergy where people produce consistently incredible results. For more than ten years, the strategies and ideas in this book have galvanized CEOs, entrepreneurs and managers everywhere,  making fans of business leaders and thinkers like Jeff Greenfield, Scott McNealy and many others. These secrets continue to prove themselves today as Rosenbluth International has rapidly emerged as the foremost travel management company since its industry's devastation following  9\/11. Find out how Hal Rosenbluth's winning ideas can transform you and your company: by putting your customer second, you're guaranteed to win!","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49593438929169,"sku":"GOR003991278","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":49887231279377,"sku":"CIN0060526564G","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":49982162501905,"sku":"CIN0060526564VG","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":50735039545617,"sku":"GOR004910827","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0060526564.jpg?v=1750939606"},{"product_id":"customer-comes-second-book-hal-f-rosenbluth-9780688114664","title":"The Customer Comes Second","description":"\u003cp\u003eTom Peters says Hal Rosenbluth's story is one of the great unsung business success sagas -- and in this fully revised and updated 10th anniversary edition of \u003cem\u003eThe Customer Comes Second, \u003c\/em\u003e Rosenbluth and his co-author Diane McFerrin Peters offer proof that his leadership style is one for the new millennium.\u003c\/p\u003e\u003cp\u003eThe secret of his success, and that of his company, \u003cem\u003eRosenbluth International\u003c\/em\u003e is simple: Hal Rosenbluth concentrates on his employees first, and his customers second. This is a formula that has worked for more than two decades, and has transformed his company from a small family business into a global industry leader, grossing over $6 billion.\u003c\/p\u003e\u003cp\u003eIn this classic on counterintuitive management practice, the entrepreneurial genius and visionary leader of Rosenbluth International shows you how to use exceptional service to win in \u003cem\u003eany\u003c\/em\u003e industry \u003c\/p\u003e\u003cp\u003eThis insightful and compelling book reveals new ideas for hiring, motivating and managing employees, and shows how best to integrate technological innovation and creative solutions into the everyday work experience to ensure that your employees -- your company's greatest asset -- win you the best customers and propel your business to the greatest heights of success.\u003c\/p\u003e\u003cp\u003eRosenbluth's tried and tested methods show you how to build highly effective teams, inspire loyalty and initiative, and turn your workplace into a hotbed of synergy where people produce consistently incredible results.\u003c\/p\u003e\u003cp\u003eFor more than ten years, the strategies and ideas in this book have galvanized CEOs, entrepreneurs and managers everywhere, making fans of business leaders and thinkers like Jeff Greenfield, Scott McNealy and many others. These secrets continue to prove themselves today as Rosenbluth International has rapidly emerged as \u003cem\u003ethe\u003c\/em\u003e foremost travel management company since its industry's devastation following 9\/11. Find out how Hal Rosenbluth's winning ideas can transform you and your company: by putting your customer second, you're guaranteed to win\u003c\/p\u003e","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50031530967313,"sku":"CIN0688114660G","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0688114660.jpg?v=1750700492"},{"product_id":"hypochondria-what-s-behind-the-hidden-costs-of-healthcare-in-america-book-hal-rosenbluth-9781957588285","title":"Hypochondria: What's Behind the Hidden Costs of Healthcare in America","description":"\u003cb\u003eA brutally honest, but humorous account of the journey through the labyrinth of healthcare, including an eye-opening exploration of the skyrocketing costs -- both personal and systemic -- inflicted by hypchondria and the cost to the nation's healthcare ecosystem, and how consumers eventually pay for this precipitous rise in costs.\u003c\/b\u003e \u003cp\u003e\u003c\/p\u003eHal Rosenbluth, the maverick executive behind Take Care Health Systems, president of Walgreens Health and Wellness and now chairman and CEO of New Ocean Health Solutions, offers an unfiltered expos  of his 227 medical claims in just two years -- exposing the underbelly that illness anxiety may be costing the average sufferer and the health system as a whole. \u003cp\u003e\u003c\/p\u003e\u003ci\u003eHypochondria: What's Behind the Hidden Costs Healthcare Costs in America\u003c\/i\u003e is a bold exploration and a call to action to address the broader impact that each stakeholder -- health plans, providers, health systems and big pharma -- have on the nation's overstressed healthcare system. The book also offers a well-rounded guide to the traditional and not so typical solutions that can help people manage illness anxiety. \u003cp\u003e\u003c\/p\u003eWhile the book is serious in nature, Rosenbluth and Marnie Hall, spin you through an amusement ride of anecdotes. From the evolution of Rosenbluth's global management firm to his onset of Type 2 Diabetes, a tale woven with sleeping meds, nocturnal PB\u0026amp;J sandwiches, and anti-anxiety drugs; to founding a company with the youngest Johnson \u0026amp; Johnson president and his most recent entry to digital healthcare, \u003ci\u003eHypchondria\u003c\/i\u003e is an unfiltered, no-holds-barred saga that enlightens and entertains and opens a new dialogue about how the U.S. can get better at managing health and arresting costs of care. \u003cp\u003e\u003c\/p\u003e\u003ci\u003eHypochondria\u003c\/i\u003e is not just a memoir, but a call for greater discussion amongst patients, families, providers, employers and health care executives. It's a beacon for change by unraveling the commercialization of healthcare, dissecting Big Pharma's role in America's pill-popping culture and proposing alternative, disruptive solutions.","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51628304597265,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":51628305416465,"sku":"CIN1957588284G","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":51822381662481,"sku":"CIN1957588284VG","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1957588284.jpg?v=1751029768"}],"url":"https:\/\/www.worldofbooks.com\/collections\/author-books-by-hal-rosenbluth.oembed","provider":"World of Books ","version":"1.0","type":"link"}