{"title":"Jesse Vincent","description":null,"products":[{"product_id":"rt-essentials-book-jesse-vincent-9780596006686","title":"Rt Essentials","description":"In a typical organization, there's always plenty that to do such as: pay vendors, invoice customers, answer customer inquiries, and fix bugs in hardware or software. You need to know who wants what and keep track of what is left to do. This is where a ticketing system comes in.  A ticketing system allows you to check the status of various tasks: when they were requested, who requested them and why, when they were completed, and more. RT is a high-level, open source ticketing system efficiently enabling a group of people to manage tasks, issues, and requests submitted by a community of users. RT Essentials, co-written by one of the RT's original core developers, Jesse Vincent, starts off with a quick background lesson about ticketing systems and then shows you how to install and configure RT. This comprehensive guide explains how to perform day-to-day tasks to turn your RT server into a highly useful tracking tool.  One way it does this is by examining how a company could use RT to manage its internal processes. Advanced chapters focus on developing add-on tools and utilities using Perl and Mason.  There's also chapter filled with suggested uses for RT inside your organization. No matter what kind of data your organization tracks--from sales inquiries to security incidents or anything in between--RT Essentials helps you use RT to provide order when you need it most.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50357911322897,"sku":"CIN0596006683G","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":50772188692753,"sku":"GOR002014344","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51004740731153,"sku":"NIN9780596006686","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":53157259378961,"sku":"GOR005810915","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0596006683.jpg?v=1751198896"},{"product_id":"ninety-nine-reasons-book-jesse-vincent-9781733600606","title":"Ninety-Nine Reasons","description":"Tamara has been on the run for years, two steps ahead of the demons that have been chasing her. For a time, Ocean Shores feels like a safe haven, a place she desires to call home-if a home is even possible for someone like her. She's made great friends with party-girl Shelby and Charlie the bartender, but her subconscious keeps telling her it's time to leave town before the past catches up with her.That's until Danny-brooding, beautiful, musician with a past-steps on the stage at Midways Pub. He's written a song about a girl from his dreams and looking out over the crowd, he believes he's found her.Watching Danny on stage, emotions are stirred in Tamara that she hasn't felt in years. She is captivated by the lyrics of his song and wonders if she'll ever deserve the kind of love they offer.Could it be time for Tamara to stop running? Could this soulful stranger be the one who will finally love her? Or will he be just one more reason to run?","brand":"WoB","offers":[{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50389204140305,"sku":"CIN1733600604VG","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1733600604.jpg?v=1751122084"},{"product_id":"ninety-nine-ashes-book-jesse-vincent-9781733600644","title":"Ninety-Nine Ashes","description":"Tamara's not the person she used to be. She's done running and is ready to face her past. But a lot can change in six years. While searching for her family, an online news article reveals Tamara's childhood home was destroyed in a fire, and her younger sister, Dakota was the primary suspect in the arson. Following this lead, Tamara learns Dakota is living in the same drug-infested hellhole she barely escaped six years ago. Propelled by guilt and fear, Tamara is determined to save her. After months of seeing Tamara struggle through the effects of past trauma, Joe is hesitant. He wants to leave the heartache behind, start their lives together and pursue his dream of owning his own restaurant. However, Tamara's convinced she must take action, and Joe stands by her side as she sets out to help Dakota. Will their love be strong enough to carry them through the coming storm? Or will the wreckage they uncover while sifting through the ashes of Tamara's past tear them apart?","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50400544391441,"sku":"CIN1733600647G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51234105721105,"sku":"NIN9781733600644","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1733600647.jpg?v=1751153336"},{"product_id":"ninety-nine-promises-book-jesse-vincent-9781733600668","title":"Ninety-Nine Promises","description":null,"brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51152035119377,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51152037249297,"sku":"NIN9781733600668","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1733600663.jpg?v=1751183688"},{"product_id":"ninety-nine-chances-book-jesse-vincent-9781952385094","title":"Ninety-Nine Chances","description":null,"brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51307593564433,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51307594776849,"sku":"NIN9781952385094","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1952385091.jpg?v=1750868310"},{"product_id":"ninety-nine-signs-book-jesse-vincent-9781733600620","title":"Ninety-Nine Signs","description":null,"brand":"WoB","offers":[{"title":"- \/ - \/ INTERNAL","offer_id":53223777927441,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":53223777992977,"sku":"NIN9781733600620","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/9781733600620.jpg?v=1772999494"}],"url":"https:\/\/www.worldofbooks.com\/collections\/author-books-by-jesse-vincent.oembed","provider":"World of Books ","version":"1.0","type":"link"}