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Low Emotional Intelligence Quotient or EQ can be perceived as the absence of control over the outcome of a situation. Do you ever feel like this is the case - you keep getting 'poor luck' or cannot influence better results? When you have a high EQ, you are adept at interpreting the emotional roots of your thinking and behaviours and choosing your actions for beneficial outcomes. You may also be capable of making good insights into the behaviours and reactions of others through empathy and rapport.  These topics are explored, step by step in Emotional Intelligence In A Week. You will gain an understanding of EI through finding out about: - Pessimism and optimism - Key milestones in the development of EI-related concepts - Measurement of EQ - a list of assessments  - Identifying the benefits of 'emotional fitness' - How EI is learnable - When you get emotionally hijacked - How it will change you - How and why to keep a journal.  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Written by leading experts, they are inexpensive, concise but above all authoritative guides to the subject at hand. The portable format allows you to carry the book easily to fit learning and development into your busy work life. Based on the 10 most FAQs, each chapter ends with a quick tip that can be taken on board immediately.  A handy tear out card covering the most salient points allows you to carry the expertise with you wherever you go. 'Emotional Intelligence' includes coverage of the following, specifically tailored to give managers an understanding of  how emotional intelligence can help them at work: what EI and EQ (Emotional Quotient) are and how they affect you as a manager and leader. You will also learn how it is useful in developing your staff and how it can help in achieving a good work\/life balance.  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This book will enable you to:    Improve your leadership qualities and customer facing skills through increased self-awareness    Analyse your own behaviour in difficult situations, helping you to generate foresight rather than hindsight about it    Manage your own and others' emotionally intelligent development    Improve your staff's commitment and increase productivity        This book has beed fully updated for the 2002 In a Week series relaunch.","brand":"WoB","offers":[{"title":"GB \/ WELL_READ \/ INTERNAL","offer_id":49626365624593,"sku":"GOR006697848","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":50459613659409,"sku":"GOR001978902","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":51021049266449,"sku":"GOR001997359","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0340849703.jpg?v=1751441357"},{"product_id":"emotional-intelligence-in-a-week-book-jill-dann-9781444159134","title":"Emotional Intelligence In A Week","description":"Emotional intelligence is crucial to anyone who wants to advance their career.  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Let this book put you on the fast track to success!","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49849501581585,"sku":"GOR004436887","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":51341959659793,"sku":"GOR006167224","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1444159135.jpg?v=1750988455"}],"url":"https:\/\/www.worldofbooks.com\/collections\/author-books-by-jill-dann.oembed","provider":"World of Books ","version":"1.0","type":"link"}