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Dynamic Communication contains three variables: connect, listen, and articulate. The proposed book takes each variable, explains it, applies it in the three main business audience types--internal audiences, external audiences, and consumer audiences--and shows the reader how to identify which variable is missing and how to correct it. 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You want to build strong relationships, and you’ll need strong communication skills to do it. This book demystifies active listening, assertive speaking, conflict resolution, virtual team leadership, and all the other things you’ll need to know to get your point across. Thanks to the classic, friendly Dummies style, it’s easy to make an impression in e-mails, presentations, virtual events, and in person. Check out these tips from a top communications coach to discover the maser communicator inside you.     Learn when to speak less and listen more—and how to listen actively Find win-win solutions, ace interviews, and handle other challenging situations Master global communication with international and intercultural communication tips Be assertive and stay on track in e-mails, letters, virtual meetings, and beyond  With Effective Business Communication For Dummies, you'll know what to say, how to say it, and when to talk less and listen more. 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