{"title":"Jody Hoffer Gittell","description":"\u003cp\u003eExplore the impactful work of Jody Hoffer Gittell, a leading voice in relational coordination and its power to transform organisations. Discover insightful perspectives on leadership and teamwork dynamics.\u003c\/p\u003e","products":[{"product_id":"southwest-airlines-way-book-jody-hoffer-gittell-9780071458276","title":"The Southwest Airlines Way","description":"Explores Southwest Airlines' policies, strategies, and techniques, showing how these methods can be implemented in various organizations. This book explains how to: lead with credibility and caring; invest in frontline leaders; hire and train for relational competence; and, use conflicts to build relationships.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":49530160775441,"sku":"CIN0071458271G","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":49554868666641,"sku":"GOR003844154","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49585856577809,"sku":"GOR002074797","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ NEW \/ GARDNERS","offer_id":49728076480785,"sku":"NGR9780071458276","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ WELL_READ \/ SBYB","offer_id":49849500303633,"sku":"CIN0071458271A","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50440643707153,"sku":"CIN0071458271VG","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":50999277617425,"sku":"NIN9780071458276","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ LIKE_NEW \/ INTERNAL","offer_id":53392841572625,"sku":"GOR010140228","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0071458271.jpg?v=1750693398"},{"product_id":"transforming-relationships-for-high-performance-book-jody-hoffer-gittell-9780804787017","title":"Transforming Relationships for High Performance","description":"Faced with performance pressures, organizations have critical choices to make. Will they turn to low-road strategies, such as cuts in pay and perks, or will they rise to the challenge of pursing positive change? As this book shows, high-road approaches rely on building human and social capital to create new value. This book shows how to cultivate the high-quality connections required to go this route by using the road-tested tools of relational coordination.","brand":"WoB","offers":[{"title":"GB \/ NEW \/ GARDNERS","offer_id":49730565767441,"sku":"NGR9780804787017","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":49763387474193,"sku":"CIN0804787018VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":50018458992913,"sku":"GOR013837532","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":50362827604241,"sku":"CIN0804787018G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51007751389457,"sku":"NIN9780804787017","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":53197921190161,"sku":"GOR014803016","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0804787018.jpg?v=1757415286"},{"product_id":"relational-analytics-book-jody-hoffer-gittell-9780367436254","title":"Relational Analytics","description":"This guidebook goes beyond people analytics to provide a research-based, practice-tested methodology for doing relational analytics, based on the science of relational coordination.","brand":"WoB","offers":[{"title":"GB \/ NEW \/ GARDNERS","offer_id":49739698733329,"sku":"NGR9780367436254","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51277901168913,"sku":"NIN9780367436254","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52486224412945,"sku":"NLS9780367436254","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0367436256.jpg?v=1750877851"},{"product_id":"high-performance-healthcare-using-the-power-of-relationships-to-achieve-quality-book-jody-hoffer-gittell-9780071621762","title":"High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience","description":"From award winning author of The Southwest Airlines Way, an examination of how the same power of relational coordination that propelled Southwest Airlines can be used in the healthcare setting to achieve lower costs, more efficiency, and better care.","brand":"WoB","offers":[{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":49763363750161,"sku":"CIN0071621768VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":49773984874769,"sku":"CIN0071621768G","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":50603244945681,"sku":"GOR013435003","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":50999303471377,"sku":"NIN9780071621762","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0071621768.jpg?v=1750972413"},{"product_id":"southwest-airlines-way-book-jody-hoffer-gittell-9780071396837","title":"The Southwest Airlines Way","description":"Management lessons from the world's most profitable airline \"If you want to understand how one organization can change the competitive rules of the game for an entire industry, read this book.\" - James L. Heskett, Baker Foundation Professor, Harvard Business School and Coauthor of \"The Value-Profit Chain\". \"Fortune\" magazine calls Southwest Airlines \"the most successful airline in history.\" With a market value greater than the rest of the U.S. airline industry combined, Southwest Airlines is an amazing company with amazing management practices. Drawing on extensive research and interviews with frontline Southwest employees, managers, and senior executives - \"The Southwest Airlines Way\" explains how Southwest's relationship-based performance principles can be adopted by managers in any industry, with dramatic results. Full of frontline tales of Southwest's innovative management style, this compelling book explains how Southwest's relentless focus on high-performance relationships and its people-management practices have been the key to its unparalleled success in the airline industry. It reveals how any organization willing to invest the time and effort can learn from Southwest's management style by creating shared goals, shared knowledge, and mutual respect among management, employees, and suppliers. This is the secret of how Southwest consistently outperforms its competitors in the high-pressure, timesensitive airline industry.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":50189226311953,"sku":"GOR003176553","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50201604522257,"sku":"CIN0071396837VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ WELL_READ \/ SBYB","offer_id":50343556219153,"sku":"CIN0071396837A","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":50344010678545,"sku":"CIN0071396837G","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":52082861998353,"sku":"GOR004400727","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0071396837.jpg?v=1751069814"}],"url":"https:\/\/www.worldofbooks.com\/collections\/author-books-by-jody-hoffer-gittell.oembed","provider":"World of Books ","version":"1.0","type":"link"}