{"title":"Joel E Ross","description":null,"products":[{"product_id":"double-cross-blind-book-joel-e-ross-9780340836620","title":"Double Cross Blind","description":"In December, 1941 the Blitz is at its height. London is shuddering under the relentless assault of German bombs. Across the Atlantic, Roosevelt seems determined to keep the US out of the war. Tom Wall, an American soldier wounded while fighting with the Allies in Crete, wakes up in a London hospital. Physically weakened and suffering from combat fatigue, Tom is aware only of a burning need to find his brother, a diplomat also in London. But British Intelligence has other ideas. They want Wall to help secure a national asset - the Double Cross System, an intelligence operation now at risk from a German masterspy. Amid the bombsites and blood-stained alleys of blacked-out London, Tom pursues a quest, whose goals are constantly shifting, in pursuit of an enemy whose identity is ever changing. Meanwhile a Japanese war fleet is steaming towards Pearl Harbor ...","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49590003433745,"sku":"GOR009251616","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0340836628.jpg?v=1751165276"},{"product_id":"total-quality-management-book-joel-e-ross-9781574442663","title":"Total Quality Management","description":"Acclaimed and used in over 200 colleges and universities around the country, Total Quality Management: Text, Cases and Readings has been completely revised and expanded to meet the growing demands and awareness for quality products and services in the competing domestic and global marketplaces.  Since the publication of the first and second editions of this book, interest in and acceptance of TQM has continued to accelerate around the world. This edition has been thoroughly revised, updated and expanded. Some of the changes are:    A new chapter on the emerging Theory of Constraints Expanded treatment of Process Management Eleven new readings Ten new cases Chapter examples of TQM at 12 Baldrige winning organizations End of chapter recommendations for further reading Revised and updated textual material  The Varifilm case is retained as a comprehensive study that illustrates good and not so good practices. Each chapter contains an exercise which provides the reader with an opportunity to apply TQM principles to the practices illustrated in each case.  Based on sound principles, this practical book is an excellent text for organizational development programs aimed at practitioners responsible for developing and implementing TQM programs in their own service or manufacturing organizations.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49683747373329,"sku":"GOR002523577","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":51361542799633,"sku":"GOR003014158","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ WELL_READ \/ INTERNAL","offer_id":51491061039377,"sku":"GOR014302214","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52422624346385,"sku":"NLS9781574442663","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":52652788810001,"sku":"CIN157444266XG","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/157444266X.jpg?v=1750991548"},{"product_id":"total-quality-management-book-joel-e-ross-9780963403001","title":"Total Quality Management","description":"The 2nd edition of this textbook, which teaches seven key principles of Total Quality Management, and includes case histories and exercises. Revised to include a chapter on IS09000.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50214147457297,"sku":"CIN0963403001G","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0963403001.jpg?v=1751077694"}],"url":"https:\/\/www.worldofbooks.com\/collections\/author-books-by-joel-e-ross.oembed","provider":"World of Books ","version":"1.0","type":"link"}