{"title":"Keith Bailey","description":null,"products":[{"product_id":"battersea-and-fulham-1894-book-keith-bailey-9780850543643","title":"Battersea and Fulham 1894","description":null,"brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49508460134673,"sku":"GOR009361322","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0850543649.jpg?v=1750746912"},{"product_id":"clapham-common-1894-book-keith-bailey-9780850545425","title":"Clapham Common 1894","description":null,"brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49509741723921,"sku":"GOR006888192","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0850545420.jpg?v=1750980410"},{"product_id":"customer-service-for-dummies-book-keith-bailey-9781568843919","title":"Customer Service For Dummies","description":"Aimed at managers and small-business owners, this book contains information on how to provide good customer service. It includes tips on telephone techniques and how to deal with difficult people.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":49518855323921,"sku":"CIN1568843917G","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49567134023953,"sku":"GOR001564753","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":49641347580177,"sku":"GOR002683776","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ WELL_READ \/ INTERNAL","offer_id":49648017834257,"sku":"GOR004189369","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ WELL_READ \/ SBYB","offer_id":50158821998865,"sku":"CIN1568843917A","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":53434147832081,"sku":"CIN1568843917VG","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1568843917.gif?v=1751276928"},{"product_id":"customer-service-for-dummies-book-keith-bailey-9780764552090","title":"Customer Service For Dummies","description":"Featuring case studies, scripts and the best and worst service scenarios, this guide offers strategies for providing excellent customer service. It also covers such service issues as Internet service, situations and solutions, as well as sending appropriate emails.","brand":"WoB","offers":[{"title":"GB \/ LIKE_NEW \/ INTERNAL","offer_id":49538087846161,"sku":"GOR010503808","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49557256536337,"sku":"GOR001284169","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":49664643825937,"sku":"GOR002365848","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":50174165909777,"sku":"CIN0764552090G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ WELL_READ \/ INTERNAL","offer_id":51466376282385,"sku":"GOR003063679","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":53649124753681,"sku":"CIN0764552090VG","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0764552090.jpg?v=1751296225"},{"product_id":"clapham-common-1870-book-keith-bailey-9780850547375","title":"Clapham Common 1870","description":null,"brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49545088074001,"sku":"GOR006888191","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ WELL_READ \/ INTERNAL","offer_id":49641634398481,"sku":"GOR009916628","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":49642478829841,"sku":"GOR004796033","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0850547377.jpg?v=1751428692"},{"product_id":"battersea-and-clapham-1870-book-keith-bailey-9781841510507","title":"Battersea and Clapham 1870","description":null,"brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49581092307217,"sku":"GOR008728812","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1841510505.jpg?v=1750833868"},{"product_id":"battersea-and-clapham-1913-book-keith-bailey-9781841510767","title":"Battersea and Clapham 1913","description":null,"brand":"WoB","offers":[{"title":"GB \/ GOOD \/ INTERNAL","offer_id":49657278202129,"sku":"GOR013223558","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":51531531976977,"sku":"GOR005162449","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1841510769.jpg?v=1751448179"},{"product_id":"public-speaking-in-an-instant-book-karen-leland-9781601630186","title":"Public Speaking in an Instant","description":"\u003cdiv\u003e \u003cp\u003eThe In An Instant series is a new brand of user-friendly, engaging, and practical reference guides on core business topics, which capitalizes on the authors' extensive experience and knowledge, as well as interviews they have conducted with leading business experts. Written in an upbeat and engaging style, the series presents 60 tips and techniques with anecdotes, examples, and exercises that the reader can immediately apply to make their work life more efficient, effective, and satisfying.\u003c\/p\u003e \u003cp\u003eWhether it's leading a brainstorming meeting for a staff of five or giving a keynote speech to an audience of 5000, public speaking with confidence and competency is an essential skill for success. Unfortunately, many people feel uncomfortable and even afraid when it comes to standing up and delivering a presentation. The popular comedian Jerry Seinfeld once joked that because American's fear of public speaking was on par with their fear of death, at a funeral most people would rather be in the casket than giving the eulogy.\u003c\/p\u003e \u003cp\u003e\u003ci\u003ePublic Speaking In An Instant\u003c\/i\u003e shows the reader how to make all their presentations professional, polished, and painless. The book provides time-proven techniques on writing an engaging presentation, developing an interactive style, reading and responding to an audience, and making the most of visual aids.\u003c\/p\u003e \u003cp\u003eTopics include:\u003cbr\u003e Use body language to get your message across\u003cbr\u003e High energy equals high impact\u003cbr\u003e The power of silence\u003cbr\u003e Focus on the message, not the slides\u003cbr\u003e Be funny, not foolish\u003cbr\u003e The key to spontaneity: preparation\u003c\/p\u003e \u003c\/div\u003e","brand":"WoB","offers":[{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50260621754641,"sku":"CIN1601630182VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":50395332739345,"sku":"CIN1601630182G","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ WELL_READ \/ SBYB","offer_id":53007876751633,"sku":"CIN1601630182A","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1601630182.jpg?v=1751119654"},{"product_id":"time-management-in-an-instant-book-keith-bailey-9781601630148","title":"Time Management in an Instant","description":"\u003cp\u003eThe In An Instant series is a new brand of user-friendly, engaging, and practical reference guides on core business topics, which capitalizes on the authors' extensive experience and knowledge, as well as interviews they have conducted with leading business experts. Written in an upbeat and engaging style, the series presents 60 tips and techniques with anecdotes, examples, and exercises that the reader can immediately apply to make their work life more efficient, effective, and satisfying.\u003c\/p\u003e\u003cp\u003e\u003ci\u003eTime Management In An Instant\u003c\/i\u003e helps the reader overcome this feeling of overload and avoid the traps that lead to an unproductive relationship with time. It offers field-tested time habits and expert advice based on the latest research that will help the reader better manage, create, and spend their time with more satisfaction and results.\u003c\/p\u003e","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":50273084604689,"sku":"GOR004396478","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50784451789073,"sku":"CIN160163014XVG","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":52106924491025,"sku":"CIN160163014XG","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/160163014X.jpg?v=1751213913"},{"product_id":"no-nonsense-time-management-book-karen-leland-9781632651778","title":"No Nonsense: Time Management","description":"\u003cdiv\u003e\n\u003cb\u003eFight distraction and find your focus. Go for your goals. Master your online life. These tips will change your life and reclaim your time!\u003cbr\u003e \u003cbr\u003e \"Karen and Keith's easy-to-implement advice will maximize your efficiency and enable you to find more time in your day.\" ―Tory Johnson, CEO of Women For Hire and contributor on Good Morning America\u003c\/b\u003e\u003cbr\u003e \u003cbr\u003e \"\u003ci\u003eNo Nonsense: Time Management\u003c\/i\u003e is full of powerful principles for being more productive with less stress and more satisfaction. I recommend this book for anyone who wants to make the most of their time in business.\" ―Dr. Brenda Wade, relationship expert on The Dr. Oz Show\u003cbr\u003e \u003cbr\u003e In today's hurly-burly work environment, many businesspeople find it challenging to avoid distraction, stay focused, use their time and energy to maximum benefit, and gain ground on important goals and outcomes. In short, we are overloaded.\u003cbr\u003e \u003ci\u003eNo Nonsense: Time Management\u003c\/i\u003e helps you overcome this feeling of overload and avoid the traps that lead to an unproductive relationship with time. The book offers smart solutions, powerful habits, and proven time hacks for improving everyday work situations: \u003cul\u003e \u003cli\u003eHarness the power of completion\u003c\/li\u003e \u003cli\u003eStay sane dealing with social media\u003c\/li\u003e \u003cli\u003eGet a procrastination inoculation\u003c\/li\u003e \u003cli\u003ePlay the 80\/20 game of accomplishment\u003c\/li\u003e \u003cli\u003eSet goals\u003c\/li\u003e \u003cli\u003eMake lists\u003c\/li\u003e \u003cli\u003eHave more efficient conversations\u003c\/li\u003e \u003cli\u003eOrganize your email inbox\u003c\/li\u003e \u003cli\u003eRetool your priority system\u003c\/li\u003e \u003cli\u003eIdentify your interruptions\u003c\/li\u003e \u003cli\u003eOvercome multitasking madness\u003c\/li\u003e \u003c\/ul\u003e \u003c\/div\u003e","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50283672076561,"sku":"CIN1632651777G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":52924952609041,"sku":"CIN1632651777VG","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1632651777.jpg?v=1750720545"},{"product_id":"e-mail-in-an-instant-book-keith-bailey-9781601630179","title":"E-Mail in an Instant","description":"\u003cdiv\u003e \u003cp\u003eThe In An Instant series is a new brand of user-friendly, engaging, and practical reference guides on core business topics, which capitalizes on the authors' extensive experience and knowledge, as well as interviews they have conducted with leading business experts. Written in an upbeat and engaging style, the series presents 60 tips and techniques with anecdotes, examples, and exercises that the reader can immediately apply to make their work life more efficient, effective, and satisfying.\u003c\/p\u003e \u003cp\u003eSurveys show that people in corporations receive an average of 175 messages per day. Topping the list is e-mail, surpassing voice mail, faxes, and telephone messages as the most frequent type of message received.While e-mail is the biggest communication tool for business use, its remote nature--which eliminates tone of voice and body language--presents a huge potential for misunderstanding and misinterpretation. Many people find themselves dealing with dozens of e-mails every day whose impact has been lost in cyberspace and, as a result, frequently miss the mark.\u003c\/p\u003e \u003cp\u003e\u003ci\u003eE-mail In An Instant\u003c\/i\u003e helps readers to gain mastery over their electronic mail box and be more effective at getting their messages across with style and impact as well as managing and responding to the messages they receive. The book shows everyone from corporate executives to stay-at-home moms how to improve their e-mail efficiency by:\u003cbr\u003e Accelerating your workday by knowing what to send and what not to\u003cbr\u003e Assessing your e-mail writing style\u003cbr\u003e Adopting time management for your mailbox\u003cbr\u003e Learning to separate the trivial from the important\u003cbr\u003e Learning how to say no, e-mail style\u003cbr\u003e Writing business e-mails for other cultures\u003c\/p\u003e \u003c\/div\u003e","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50478101299473,"sku":"CIN1601630174G","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1601630174.jpg?v=1750798294"},{"product_id":"putney-1913-book-keith-bailey-9780850545418","title":"Putney 1913","description":null,"brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51383003971857,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":51383004234001,"sku":"GOR014249689","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0850545412.jpg?v=1751139483"}],"url":"https:\/\/www.worldofbooks.com\/collections\/author-books-by-keith-bailey.oembed","provider":"World of Books ","version":"1.0","type":"link"}