{"title":"Lewis Carbone","description":"\u003cp\u003eDelve into the thrilling world of Lewis Carbone, where suspense meets the supernatural. Perfect for fans of dark mysteries and gripping thrillers, uncover the secrets within his captivating novels.\u003c\/p\u003e","products":[{"product_id":"clued-in-book-lewis-carbone-9780131015500","title":"Clued In","description":"Drawing on the neuroscientific research, this book explains how an impressionistic mosaic of physical and emotional sensations is filtered through the senses, assembled into a powerful perception, and crystallized into attitudes that dictate everything from customer satisfaction to long-term loyalty.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49553441521937,"sku":"GOR002407647","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":49769000993041,"sku":"CIN0131015508G","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":49999490384145,"sku":"CIN0131015508VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ LIKE_NEW \/ INTERNAL","offer_id":50840573640977,"sku":"GOR010747766","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":51598879129873,"sku":"GOR005220622","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0131015508.jpg?v=1750940168"},{"product_id":"clued-in-book-lewis-carbone-9780137071128","title":"Clued In","description":"Good, bad, or indifferent, every customer has an experience with your company and the products or services you provide. But few businesses really manage that customer experience, so they lose the chance to transform customers into lifetime customers.  In this book, Lou Carbone shows exactly how to engineer world-class customer experiences, one clue at a time.    Carbone draws on the latest neuroscientific research to show how customers transform physical and emotional sensations into powerful perceptions of your business... perceptions that crystallize into attitudes that dictate everything from satisfaction to loyalty. And he explains how to assess and audit existing customer experiences, design and implement new ones... and \"steward\" them over time, to ensure that they remain outstanding, no matter how your customers change.","brand":"WoB","offers":[{"title":"US \/ WELL_READ \/ SBYB","offer_id":49930408395025,"sku":"CIN0137071124A","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":52547992944913,"sku":"CIN0137071124VG","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ WELL_READ \/ INTERNAL","offer_id":52933794857233,"sku":"GOR014660343","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":53117486661905,"sku":"CIN0137071124G","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0137071124.jpg?v=1751355550"}],"url":"https:\/\/www.worldofbooks.com\/collections\/author-books-by-lewis-carbone.oembed","provider":"World of Books ","version":"1.0","type":"link"}