{"title":"Luo Michael Houtong","description":null,"products":[{"product_id":"deploying-cisco-unified-contact-center-express-book-luo-michael-houtong-9781329184626","title":"Deploying Cisco Unified Contact Center Express","description":"Install, deploy, configure and troubleshoot Cisco Unified Contact Center Express. Inbound and outbound call distribution, Desktop Suite and Finesse, database and web chat, scripting and trace analyzing. Cisco and third-party tools such as CET, RTMT, LDAP Browser, and WinGrep. Written by Michael HouTong Luo, CIE# 6183 (Routing\/Switching and Collaboration), author of Deploying Cisco Unified Presence.","brand":"WoB","offers":[{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50279232536849,"sku":"CIN1329184629VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51132548677905,"sku":"NIN9781329184626","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":53420396839185,"sku":"GOR009557535","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1329184629.jpg?v=1750856785"}],"url":"https:\/\/www.worldofbooks.com\/collections\/author-books-by-luo-michael-houtong.oembed","provider":"World of Books ","version":"1.0","type":"link"}