{"title":"Lynda King Taylor","description":null,"products":[{"product_id":"corporate-excellence-in-the-year-2000-book-lynda-king-taylor-9780712675666","title":"Corporate Excellence in the Year 2000","description":"Lynda King Taylor interviews 30 of the UK's top businesspeople, including some of Britain's toughest bosses, and talks to them about how they survived the recession and plan for continued success. As well as the most traditional captains of industry she meets trendsetters - the 'gold-collar' workers constituting the new generation of bright, young and highly motivated managers, and top figures from sport (Graham Gooch, Will Carling), the arts (Kenneth Branagh), finance, leisure, media, charities etc - plus outstandingly successful figures from the public sector.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49586078286097,"sku":"GOR006018839","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0712675663.jpg?v=1750743909"},{"product_id":"quality-book-lynda-king-taylor-9780712655194","title":"Quality","description":"A follow-on from \"Quality: Total Customer Service\", this book shows in greater detail how companies can, and must, implement customer service programmes, how to delight the customer and continually improve their service. Further examination of the ten companies covered in the first book and how they achieved their targets will be accompanied by case studies from other firms such as P \u0026amp; O Ferries, BR Intercity, Rumbelows and examples from the financial sector such as banks and insurance companies. Lynda King Taylor has also written \"Not For Bread Alone\".","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49586814845201,"sku":"GOR004354866","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ WELL_READ \/ INTERNAL","offer_id":49596878749969,"sku":"GOR003619227","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0712655190.jpg?v=1750816847"},{"product_id":"not-for-bread-alone-book-lynda-king-taylor-9780220662332","title":"Not for Bread Alone","description":null,"brand":"WoB","offers":[{"title":"GB \/ GOOD \/ INTERNAL","offer_id":49646107296017,"sku":"GOR005037440","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0220662339.jpg?v=1751290521"}],"url":"https:\/\/www.worldofbooks.com\/collections\/author-books-by-lynda-king-taylor.oembed","provider":"World of Books ","version":"1.0","type":"link"}