{"title":"M Tamra Chandler","description":null,"products":[{"product_id":"feedback-and-other-dirty-words-book-m-tamra-chandler-9781523085224","title":"Feedback (and Other Dirty Words)","description":"\u003cb\u003eA practical and irreverent guide to taking the sting out of feedback and reclaiming it as a motivating, empowering experience for everyone involved.\u003c\/b\u003e\u003cbr\u003e \u003cbr\u003e Feedback- the mere mention of the word can make our blood pressure rise and our defenses go up. For many of us, it's a dirty word that we associate with bias, politics, resentment, and self-doubt. However, if we take a step back and think about its true intent, we realize that feedback needn't be a bad thing. After all, understanding how others experience us provides valuable opportunities to learn and grow.\u003cbr\u003e \u003cbr\u003e Authors M. Tamra Chandler and Laura Grealish explain how feedback got such a bad rap and how to recognize and minimize the negative physical and emotional responses that can erode trust and shut down communication. They offer a new and more ambitious definition of feedback, explore the roles we each play as Seeker, Extender, and Receiver, and introduce the three Fs of making feedback focused, fair, and frequent. You'll also find valuable exercises and strategies, along with real-world examples that illustrate how you can put these ideas into action and join in the movement to fix feedback, once and for all.\u003cbr\u003e \u003cbr\u003e When it's done right, feedback has been proven to be the most effective means of improving communication and performance for you and your organization. It's too important to give up, and with Chandler and Grealish's help, you'll be able to use it deftly, equitably, and effectively.\u003cbr\u003e \u003cbr\u003e \u003cb\u003e\"\u003ci\u003eFeedback (and other Dirty Words)\u003c\/i\u003e cuts straight to the chase on what you need to do to revolutionize feedback in your organization. If we all approached feedback in this way, business (and the world at large!) would indeed be a better place.\" -Kathy O'Driscoll, vice president of People, Snowflake Computing Inc.\u003c\/b\u003e\u003cbr\u003e \u003cbr\u003e \u003cb\u003e\"Like it or probably not, people don't grow without feedback. Can you deliver feedback without closing people down? Chandler and Grealish give the tools and methods for making feedback feel good. Not only will \u003ci\u003eFeedback (and Other Dirty Words)\u003c\/i\u003e help you with your next performance conversation, it can transform your company culture to be more agile and enjoyable.\" -Marcia Reynolds, PsyD, past president, International Coach Federation, and author of \u003ci\u003eThe Discomfort Zone\u003c\/i\u003e\u003c\/b\u003e","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49593232097553,"sku":"GOR011413786","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ NEW \/ GARDNERS","offer_id":49734607569169,"sku":"NGR9781523085224","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":50001857937681,"sku":"CIN1523085223G","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50195542737169,"sku":"CIN1523085223VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":52449102758161,"sku":"NIN9781523085224","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":53357400654097,"sku":"GOR014873818","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1523085223.jpg?v=1750958668"},{"product_id":"how-performance-management-is-killing-performance-and-what-to-do-about-it-book-m-tamra-chandler-9781458732538","title":"How Performance Management Is Killing Performance-and What to Do About It","description":"Most people associate performance management with the annual review, which is universally dreaded by employees, management, and HR professionals alike. It's a cookie - cutter, fear - based, top - down approach that emphasizes negatives over positives and stifles healthy career conversations. It's never been shown to motivate anyone to do anything but try to avoid it, but nobody feels like they have any alternative. Tamra Chandler has one - and it works. Actually, Chandler doesn't offer a single alternative - she offers an infinite number of them. Each organization that uses her Performance Management Reboot is able to develop its own unique version since it doesn't make a lot of sense for organizations with different cultures, in different industries and sectors, to do things exactly the same way. Grounded in the latest scientific findings about motivation, it's a transparent, employee - driven process that values collaboration over competition and rewards people for acquiring new skills and increasing their contribution instead of hitting arbitrary benchmarks. Chandler lays out the general principles and then walks you through each step in creating a performance management process that employees will actually embrace rather than avoid and that will help you meet the three objectives of great performance management: developing your people, rewarding them equitably, and driving your organization's performance. It's the first comprehensive, step - by - step guide to creating a performance management solution that's tailored to your organization's needs and goals and that places the emphasis squarely on your greatest asset: your people.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":50356877689105,"sku":"GOR013935106","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1458732533.jpg?v=1751053111"},{"product_id":"how-performance-management-is-killing-performancea-and-what-to-do-about-it-book-m-tamra-chandler-9780369305152","title":"How Performance Management Is Killing Performancea and What to Do About It","description":"Most people associate performance management with the annual review, which is universally dreaded by employees, management, and HR professionals alike. 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