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As with previous editions, all the plans that are most commonly encountered in clinics and physicians' offices are incorporated into the text, as well as icons for different types of payers, lists of key abbreviations, and numerous practice exercises that assist you in accurately filling out claim forms. This new edition also features expanded coverage of ICD-10, electronic medical records, electronic claims submission, and the HIPAA 5010 - keeping you one step ahead of the latest practices and protocols of the profession.    Key terms are defined and emphasized throughout the text to reinforce understanding of new concepts and terminology. Separate chapter on HIPAA Compliance in Insurance Billing, as well as Compliance Alerts throughout the text highlights important HIPAA compliance issues to ensure readers are compliant with the latest regulations.  Emphasis on the business of running a medical office and the importance of the medical insurance specialist details the importance of the medical insurance specialist in the business of the medical office. Increased focus on electronic filing\/claims submission prepares readers for the industry-wide transition to electronic claims submission. Separate chapter on documentation in the medical office covers the principles of medical documentation and the rationales for it.� Service to Patient features in most chapters offer examples of good customer service.� User resources on the Evolve companion website feature performance checklists, self-assessment quizzes, the Student Software Challenge (with cases on different payer types and an interactive CMS-1500 (02-12) form to fill in).     NEW! Expanded coverage of ICD-10 prepares users to code ICD-10 with the planned effective date of October 2015. NEW! Added information on the electronic medical record and electronic claims submission - including information on the HIPAA 5010 - equips users for the transition between paper and electronic methods of medical records and links the CMS-1500 (02-12) form to the electronic submissions process.� NEW! 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An emphasis on the role of the medical insurance specialist prepares you for success in the workplace, including areas such as diagnostic coding, procedural coding, Medicare, HIPAA, and bill collection strategies. Learning to fill in the claim form accurately is made easier by the use of icons for different types of payers, lists of key abbreviations, and numerous practice exercises. Written by insurance billing expert Marilyn Fordney, this comprehensive, market-leading resource has been trusted for more than 30 years.    Emphasis on the business of running a medical office highlights the importance of the medical insurance specialist in filing clean claims, solving problems, and collecting overdue payments. Block-by-block explanations and examples demonstrate the correct way to complete the CMS-1500 claim form. Compliance Alerts and a HIPAA Compliance and Privacy in Insurance Billing chapter highlight important HIPAA compliance issues and ensure that you are aware of, and compliant with, governmental privacy regulations.  A guide to receiving payments and to insurance collection is provided in separate chapters. A Medical Documentation chapter covers the principles of documentation and shows how proper documentation can prevent penalties and refund requests, and help you prove compliance in the case of an audit or review. Guidelines for the filing and submission of electronic claims prepare you for the industry-wide transition to an electronic environment. Unique! Color-coded icons clarify information, rules, and regulations for different payers. Form icons and Computer icons ease the transition from paper to electronic filing. Service to Patient features offer examples of quality customer service.  Seeking a Job chapter gives tips and techniques on securing that first job. Key points summarize important chapter content. Key terms are bolded at first mention, defined, and emphasized throughout. A companion Evolve website enhances learning with performance checklists, self-assessment quizzes, and the Student Software Challenge featuring cases for different payer types and an interactive CMS-1500 form to fill in. A workbook contains learning tips, review questions, practice exercises for key terms and abbreviations, study outlines, performance objectives, a chapter with practice tests, and critical thinking activities for hands-on experience with real-world cases. Available separately.     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Corresponding to the chapters in Fordney's Insurance Handbook for the Medical Office, 12th Edition, this workbook provides realistic, hands-on exercises that help you apply concepts and develop important critical-thinking skills. Study tools include chapter overviews, key terms, chapter review exercises, and workbook assignments. A companion Evolve website includes patient simulations for additional practice in real-world billing.    Online Student Software Challenge contains 10 patient cases that you can use to complete the CMS-1500 claim form. Performance objectives make learning easier by highlighting what you need to accomplish in each chapter. Key Terms and Key Abbreviations provide a quick reference to the health insurance terminology you need to know. Study outline focuses your review by listing key points for each chapter in the textbook.  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Unique payer icons clarify CMS claim form completion.  Form icons and Computer icons ease the transition from paper to electronic filing.  Special HIPAA Alerts ensure compliance with governmental privacy regulations.  Guidelines for the filing and submission of electronic claims include the do's and don'ts for the electronic environment.  Service to Patient features discuss ways to provide quality service to the patient as well as to your co-workers.  A documentation chapter covers the principles of documentation and shows how proper documentation can prevent penalties and refund requests, and help you prove compliance in the case of an audit or review.  An Evolve website includes supplemental Medisoft activities, self-assessment quizzes, updates of content, and web links for further research and study.  A workbook contains learning tips, review exercises, cases, and critical thinking activities for hands-on experience with real-world cases. (Available separately.)     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