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Catch the tempo of everyday life, from home and school to work and leisure - and perhaps reflect on what we might learn.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49551791227153,"sku":"GOR013667358","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ GARDNERS","offer_id":49746208489745,"sku":"NGR9781803413884","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ LIKE_NEW \/ SBYB","offer_id":52899631235345,"sku":"CIN1803413883LN","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":53632814481681,"sku":"CIN1803413883G","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":53633232896273,"sku":"CIN1803413883VG","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1803413883.jpg?v=1751090896"},{"product_id":"crm-project-management-book-michael-gentle-9780749438982","title":"CRM Project Management","description":"Once you have bought into the concepts of customer relationship management (and  it is hard not to), how do you separate the practically useful from the  pie-in-the-sky and then actually implement a project? This handbook addresses  implementation, advocating an approach that is based in the real world and  stressing the measurable goals and tactical uses of CRM. The areas covered  include: building a realistic foundation for CRM; critical success factors; risk  factors; full risk analysis; and case studies.","brand":"WoB","offers":[{"title":"GB \/ GOOD \/ INTERNAL","offer_id":49619420283153,"sku":"GOR004639379","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":50468425433361,"sku":"GOR001544833","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ LIKE_NEW \/ INTERNAL","offer_id":52108983501073,"sku":"GOR010317460","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":53250046951697,"sku":"CIN0749438983VG","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0749438983.jpg?v=1751009846"},{"product_id":"introduction-to-it-project-financials-budgeting-cost-management-and-chargebacks-book-michael-gentle-9781445764054","title":"An Introduction to IT PROJECT FINANCIALS - budgeting, cost management and chargebacks.","description":"SHOW ME THE MONEY!You can assemble the best project teams and meet all of your milestones and deliverables, but at the end of the day, your projects live or die by their financials.And that means getting a handle on everything from investment planning and budgeting to cost management and chargebacks. The good news is that you don't have to a bean-counter to understand this, for only 20%% of IT project financials is accounting - the rest is all process.In a clear and engaging style, Michael Gentle lifts the veil off things like portfolio management, capex and opex, depreciation, cost management and forecasting. You'll then understand why time entry is not going away anytime soon (sorry, folks!), and why chargebacks are so hard to implement.Michael Gentle has over 25 years of experience in IT departments and software vendors in Europe, North America and Asia-Pacific. 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IT Success! challenges the widespread assumption that an IT department is like a building contractor whose project managers, architects and engineers (all construction industry terms…) are supposed to deliver systems on schedule, within budget and to spec. Michael Gentle explains why this is not possible, and turns conventional wisdom on its head by showing that:      you cannot define an IT project in terms of contractual budgets and schedules anything can change during the life of a project what is eventually delivered can never be what is actually needed   He proposes a new model for IT in which the traditional client\/vendor relationship, with its contractual commitments, is replaced by a shared risk\/reward partnership geared towards workable results over time. 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