{"title":"Nicolae Tarla","description":null,"products":[{"product_id":"microsoft-dynamics-crm-2016-customization-book-nicolae-tarla-9781785881510","title":"Microsoft Dynamics CRM 2016 Customization","description":"Use a no-code approach to create powerful business solutions using Dynamics CRM 2016  Key Features  [*]Latest guide on customizing your system using various features in Dynamics CRM 2016; [*]Highly practical, example-rich guide that gives you power to bend Dynamics CRM to maximize profits in your organization; [*]A no-code guide that is easy to follow for even non-programmers  Book Description  Microsoft Dynamics CRM is a Microsoft solution to satisfy the various needs of customer relationship management and is already equipped to be flexible to meet the needs of businesses. With Microsoft Dynamics CRM 2016, many new features were added for social, marketing, sales, and integration with other tools. These features add many dimensions to customization.   This book will not only showcase how CRM can be customized, but will also be your guide on how the latest advancements in Dynamics CRM 2016 can be used to benefit your business.  You will learn how to enhance the functionality of Microsoft Dynamics CRM 2016 and use it to serve different businesses of various scales. You will see how to get ready to customize CRM and then quickly move on to grasp the CRM app structure, which will help you customize Dynamics CRM better. You will find out how to customize CRM for sales, service, marketing, and social. We’ll also show you how CRM 2016 can be seamlessly embedded into various productivity tools, and how to customize CRM for machine learning and contextual guidance. Finally, we’ll also cover the latest advancements in CRM’s mobile capabilities and its complete offline support so you can better customize it. What you will learn  [*] Configure Outlook to integrate with your Dynamics CRM online instance [*] Manage the existing application structure by understanding how to extend and\/or modify the modules and update the navigation [*] Find out how to use different entity views in order to get a 360-degree view of customer data [*] Map modern business processes to the platform to enhance the user experience [*] Use different Dynamics CRM processes such as dialogs, workflows, actions, and business process workflows [*] Use internal and external social data to enhance the user s ability to make the right decisions [*] Dive into generic administration options such as managing configuration and customization to become a power user  Who this book is forIf you are new to Dynamics CRM or a seasoned user looking to enhance your knowledge of the platform, then this book is for you. It is also for skilled developers who are looking to move to the Microsoft stack to build business solution software","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49584538157329,"sku":"GOR009536309","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":50399825559825,"sku":"CIN1785881515G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52585469116689,"sku":"NLS9781785881510","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1785881515.jpg?v=1751279827"},{"product_id":"fundamentals-of-crm-with-dynamics-365-and-power-platform-book-nicolae-tarla-9781789950243","title":"Fundamentals of CRM with Dynamics 365 and Power Platform","description":"Explore the latest features of Dynamics 365 and Power Platform’s out-of-the-box tools to build custom business solutions for your organization  Key Features  Discover impressive Dynamics 365 features to transform your business and increase productivity Leverage the platform’s extensibility to meet your organizational needs Understand how Power Platform powers Dynamics 365 and enhances its integration capabilities  Book DescriptionMicrosoft Dynamics 365 provides a vast array of tools and applications to meet various Customer Engagement requirements. This Customer Relationship Management (CRM) guide covers the latest advancements in Dynamics 365 and Power Platform that help organizations adapt to changing market conditions for agility and resilience.   With this book, you'll explore the core platform functionality of Dynamics 365 and explore its wide range of components for transforming your business with new services and capabilities. You’ll learn the basics of configuration and customization to enhance the functionality of Microsoft Dynamics 365 CRM and create solutions and custom applications by leveraging features such as apps, portals, automation, and business intelligence. As you advance, you’ll understand how Power Platform drives Dynamics 365 and how various integration capabilities add value by providing a comprehensive view of data aggregated across different systems and data sources. Finally, you’ll delve into core administration concepts that will help you to manage extensions added to the platform.   By the end of this book, you’ll have learned how to tailor Microsoft Dynamics 365 to fit your organization’s requirements and tweak the platform to meet your business needs.  What you will learn  Get to grips with Power Platform for building and enhancing Dynamics 365 apps Integrate Dynamics 365 CRM with Microsoft 365, Azure, and other platforms Discover how you can customize existing entities and create new ones Explore various security features and grant users access to CRM data and functions Find out which CRM attributes are used to automate operations with programming Use internal and external social data to help users to make informed decisions  Who this book is forThis book is for customers and project stakeholders, new functional consultants, business administration users, and project managers looking to get up and running with the latest features of Dynamics 365 and Power Platform. This guide will help non-developers become acquainted with a no-code approach to customization and configuration. A basic understanding of relational data and customer management concepts will help you get the most out of this book.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49938243944721,"sku":"GOR011563393","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":51333784207633,"sku":"CIN1789950244VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52683868111121,"sku":"NLS9781789950243","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":52751797846289,"sku":"NIN9781789950243","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1789950244.jpg?v=1751345288"},{"product_id":"empowering-organizations-with-power-virtual-agents-book-nicolae-tarla-9781801074742","title":"Empowering Organizations with Power Virtual Agents","description":"Power Virtual Agents allow non-developers to create solutions to automate customer interactions, relieving the pressure on front-line staff who would otherwise need to provide support for basic information. This book takes you through various business scenarios to show you how to leverage the capability of PVAs to create effective bots.","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51093011038481,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51093012414737,"sku":"NIN9781801074742","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ NEW \/ INGRAM","offer_id":52482104557841,"sku":"NLS9781801074742","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1801074747.jpg?v=1751248337"},{"product_id":"microsoft-dynamics-crm-2011-scripting-cookbook-book-nicolae-tarla-9781849688826","title":"Microsoft Dynamics CRM 2011 Scripting Cookbook","description":"Over 50 recipes to extend system customization in Dynamics CRM 2011 through client-side scripting  Key Features  Learn the basics of client-side customization and delve deeper into advanced topics at your own pace Understand the basic customization model supported by the product A practical approach to learning customization driven by task-based recipes for understanding and extending your Dynamics CRM scripting solutions  Book DescriptionWith the increased adoption of Dynamics CRM 2011, more people are faced with various tasks including administering and customizing the environment. Microsoft Dynamics CRM is a Customer Relationship Management software package from Microsoft. It offers solutions to help companies with Sales, Customer Services, and Marketing. Microsoft Dynamics CRM is increasingly being used by businesses of all kinds and all sizes to reach audiences in new ways. Microsoft Dynamics CRM scripting extends system customization through the use of client-side scripting. It builds on the standard customization options offered by Dynamics CRM.\"Microsoft Dynamics CRM 2011 Scripting Cookbook\" walks the reader through the process of customizing an environment, from the most basic topics such as working with specific fields and types, working with the forms, and then moves on to the more advanced topics of scripting and debugging your scripts, designing new form and ribbon elements, and using additional well known public scripting libraries, as well as integrating external data sources into your environment.The first chapters of this book cover the basics of using the wizard-driven customization approach, packaging your customization into solutions, and adding basic scripts to interact with all the form elements. Further down the road we start introducing concepts around debugging your scripts, working with ribbon elements and navigation, taking advantage of other public scripting libraries and integrating them into your solutions, as well as light ways to bring social information in front of your users.Later chapters will assume knowledge of some of the most basic customizations presented at the beginning of the book. After completing the recipes in \"Microsoft Dynamics CRM 2011 Scripting Cookbook\", you will have gained a new perspective on how far can you take the customization in Dynamics CRM. The additional details presented around using other public scripting libraries and integrating other data sources into your environment should serve as a start into investigating additional sources.What you will learn  Learn how to work with the various field and data types in Dynamics CRM 2011 Quickly get up to speed with packaging your solutions and adding customization scripts to a solution package Drill down and focus on page elements, and take advantage of the page model to insert additional visual elements Master the creation of custom scripts, as well as take advantage of public scripting libraries in the context of a Dynamics CRM 2011 solution Manipulate the ribbon and the user interface to present additional information and graphical clues to help users in identifying special records based on business rules Take advantage of other social aspects by bringing details from external sources in front of the user Extend the scripting customizations and simplify your scripts by using prebuilt scripting libraries that are publicly available Work with data within your environment and from external sources  Who this book is forThis book is for those new to Dynamics CRM and for business analysts interested in gaining additional product specific knowledge. Stepping through the first chapters will introduce you to the customization process and give you enough knowledge to start looking into more advanced topics. Developers and web designers of another CRM product will see how their skills can be easily adapted to start customizing Dynamics CRM 2011.You should be familiar with the basic concepts of what a CRM system is and does. Additional knowledge of the current or a previous version of Dynamics CRM will help, but is not necessary.","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51218116346129,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51218116411665,"sku":"NIN9781849688826","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52650423517457,"sku":"NLS9781849688826","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1849688826.jpg?v=1750899145"}],"url":"https:\/\/www.worldofbooks.com\/collections\/author-books-by-nicolae-tarla.oembed","provider":"World of Books ","version":"1.0","type":"link"}