{"title":"Paul Spiegelman","description":null,"products":[{"product_id":"patients-come-second-book-paul-spiegelman-9780988842809","title":"Patients Come Second","description":"FROM THE NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLER Americans enjoy the finest healthcare delivery system in the world, but most people will tell you that we still have a long way to go. Far too frequently, patients leave the doctor's office or hos","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49516111003921,"sku":"GOR007454601","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":49562907246865,"sku":"CIN0988842807G","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ WELL_READ \/ SBYB","offer_id":49796503339281,"sku":"CIN0988842807A","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":49884493775121,"sku":"CIN0988842807VG","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0988842807.jpg?v=1750885242"},{"product_id":"why-is-everyone-smiling-book-paul-spiegelman-9781612540931","title":"Why Is Everyone Smiling?","description":"\u003cp\u003eHow many small businesses have a full-time coworker whose official title is Queen of Fun and Laughter? How many have a CEO and COO who dress in matador outfits for a company holiday video version of Dancing with the Stars? Beryl is a Top Small Workplace because of one thing--its focus on people. Visitors report they feel the vibe when they walk in the door. As a call center company, a business normally known for high turnover, low morale, and a boiler room environment, Beryl created a special culture resulting in low attrition, high customer loyalty, and profits reinvested in coworkers. What Beryl does behind the scenes to take care of the needs of its internal family sets it apart. It operates with a real spirit of camaraderie; the loyalty of team members at every level; a leadership team that operates with a true servant mindset; and a CEO, Paul Spiegelman, who believes that everyone deserves a chance to feel important. He rewards people frequently, respects their efforts and opinions, and informs them of everything that impacts them.\u003c\/p\u003e","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51326663098641,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":51326665687313,"sku":"CIN1612540937G","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":52859719647505,"sku":"CIN1612540937VG","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1612540937.jpg?v=1751246280"},{"product_id":"smile-guide-book-paul-spiegelman-9781612540382","title":"Smile Guide","description":"T he Beryl Companies has always cut its own path in regard to\u003cp\u003e company culture. A bottom-up approach and commitment\u003c\/p\u003e\u003cp\u003e to transparency defines the Beryl Way, which leads to deepseated\u003c\/p\u003e\u003cp\u003e employee loyalty. Told through the distinct voices of staff members, Smile Guide offers a unique insight into the inner workings of this\u003c\/p\u003e\u003cp\u003e employee-centric company and the impact that culture can have both on the company's bottom line and employees' personal lives. This book provides a road map for making the exceptional Beryl business model the rule. From recruiting and branding to leadership and communication, Smile Guide addresses each aspect of establishing and maintaining a personalized, beneficial, and efficient company culture. Following CEO and founder Paul Spiegelman's first book, Why Is Everyone Smiling?, this collaboration of Beryl coworkers\u003c\/p\u003e\u003cp\u003e drives home the point that there is a clear correlation between an ethical, empowered workforce and profitable operations.\u003c\/p\u003e","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51417595478289,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":51417596231953,"sku":"CIN1612540384VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":52816958030097,"sku":"CIN1612540384G","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1612540384.jpg?v=1751119067"},{"product_id":"why-is-everyone-smiling-book-paul-spiegelman-9781933285801","title":"Why Is Everyone Smiling?","description":"\u003cp\u003eHow many small businesses have a full-time coworker whose official title is Queen of Fun and Laughter? How many have a CEO and COO who dress in matador outfits for a company holiday video version of Dancing with the Stars? Beryl is a Top Small Workplace because of one thing--its focus on people. Visitors report they feel the vibe when they walk in the door. As a call center company, a business normally known for high turnover, low morale, and a boiler room environment, Beryl created a special culture resulting in low attrition, high customer loyalty, and profits reinvested in coworkers. What Beryl does behind the scenes to take care of the needs of its internal family sets it apart. It operates with a real spirit of camaraderie; the loyalty of team members at every level; a leadership team that operates with a true servant mindset; and a CEO, Paul Spiegelman, who believes that everyone deserves a chance to feel important. He rewards people frequently, respects their efforts and opinions, and informs them of everything that impacts them.\u003c\/p\u003e","brand":"WoB","offers":[{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":52737928200465,"sku":"CIN193328580XVG","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":52814955839761,"sku":"CIN193328580XG","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/9781933285801.jpg?v=1763436426"}],"url":"https:\/\/www.worldofbooks.com\/collections\/author-books-by-paul-spiegelman.oembed","provider":"World of Books ","version":"1.0","type":"link"}