{"title":"Rick Adams","description":"\u003cp\u003eDive into the world of Rick Adams, the author behind the iconic Dilbert comic strip. Enjoy sharp wit and relatable workplace humour, perfect for fans of Scott Adams' satirical observations.\u003c\/p\u003e","products":[{"product_id":"plantation-punishment-book-rick-adams-9781897809419","title":"Plantation Punishment","description":null,"brand":"WoB","offers":[{"title":"GB \/ WELL_READ \/ INTERNAL","offer_id":49620568834321,"sku":"GOR003196497","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":51671903895825,"sku":"GOR003090466","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":53200424698129,"sku":"GOR002668947","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1897809417.jpg?v=1750726542"},{"product_id":"into-the-night-book-rick-adams-9781607322696","title":"Into the Night","description":"This entertaining collection of essays from professional scientists and naturalists provides an enlightening look at the lives of field biologists with a passion for the hidden world of nocturnal wildlife. Into the Night explores the harrowing, fascinating, amusing, and largely unheard personal experiences of scientists willing to forsake the safety of daylight to document the natural history of these uniquely adapted animals. Contributors tell of confronting North American bears, cougars, and rattlesnakes; suffering red ctenid spider bites in the tropical rain forest; swimming through layers of feeding-frenzied hammerhead sharks in the Galapagos; evading the wrath of African bull elephants in South Africa; and delighting in the curious and gentle nature of foxes and unconditional acceptance by a family of owls. They describe fire in the sky across a treeless tundra, a sea ablaze with bioluminescent algae, night-time earthquakes on the Pacific Rim, and hurricanes and erupting volcanoes on a Caribbean island. This book reveals rare and unexpected insights into nocturnal field research, illuminating experiences, discoveries, and challenges faced by intrepid biologists studying natures nightly marvels across the globe. This volume will be of interest to scientists and general readers alike. Contributors: Rick A. Adams, Christina Allen, Frank J. Bonaccorso, Lee Dyer, James C. Halfpenny, Stephen R. Jones, Ann Kohlhaas, Scott C. Pedersen","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":49801231466769,"sku":"CIN1607322692G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":49911334764817,"sku":"CIN1607322692VG","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1607322692.jpg?v=1750895939"},{"product_id":"practical-customer-success-management-book-rick-adams-9780367182762","title":"Practical Customer Success Management","description":"Practical Customer Success Management is a complete \"handbook for CSMs\", written by a customer success expert who has coached and trained many hundreds of customer success managers across the globe. The book is aimed at increasing both productivity and consistency of quality of output for customer success managers of all levels, from relative newcomers through to seasoned professionals. The book is highly practical in nature and is packed full of good humored but very direct advice and assistance for dealing with exactly the types of real world situations CSMs face every day.  Practical Customer Success Management provides a simple-to-follow, best practice framework that explains what the core customer success management steps are at each stage of the customer journey to business outcome success and in what circumstances to apply those steps. It describes and explains which situations each step applies to and provides recommendations for activities or tasks that the CSM can perform to complete each step, together with detailed explanations and step-by-step guidance for successfully completing each activity or task.   Included in this book is an entire suite of tools and templates that enable rapid completion of each task and ensure consistency of approach both across multiple customer engagements and by multiple CSMs within a team. Each tool’s use is clearly explained within the book, and CSMs are able to adapt and customize the tools to suit their own specific needs as they see fit.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49928717009169,"sku":"GOR013816970","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ GARDNERS","offer_id":50697143025937,"sku":"NGR9780367182762","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52128419709201,"sku":"NLS9780367182762","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":52951972479249,"sku":"NIN9780367182762","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0367182769.jpg?v=1751422429"},{"product_id":"practical-customer-success-management-book-rick-adams-9781032092096","title":"Practical Customer Success Management","description":"Practical Customer Success Management is a complete \"handbook for CSMs\", written by a customer success expert who has coached and trained many hundreds of customer success managers across the globe. The book is aimed at increasing both productivity and consistency of quality of output for customer success managers of all levels, from relative newcomers through to seasoned professionals. The book is highly practical in nature and is packed full of good humored but very direct advice and assistance for dealing with exactly the types of real world situations CSMs face every day.    Practical Customer Success Management provides a simple-to-follow, best practice framework that explains what the core customer success management steps are at each stage of the customer journey to business outcome success and in what circumstances to apply those steps. It describes and explains which situations each step applies to and provides recommendations for activities or tasks that the CSM can perform to complete each step, together with detailed explanations and step-by-step guidance for successfully completing each activity or task.     Included in this book is an entire suite of tools and templates that enable rapid completion of each task and ensure consistency of approach both across multiple customer engagements and by multiple CSMs within a team. Each tool’s use is clearly explained within the book, and CSMs are able to adapt and customize the tools to suit their own specific needs as they see fit.","brand":"WoB","offers":[{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50288357048593,"sku":"CIN1032092092VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51017683829009,"sku":"NIN9781032092096","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ NEW \/ GARDNERS","offer_id":51342558069009,"sku":"NGR9781032092096","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52486264783121,"sku":"NLS9781032092096","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":52504044470545,"sku":"GOR014542010","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1032092092.jpg?v=1751333795"},{"product_id":"camping-book-phyllis-root-9780763613556","title":"Camping","description":"\u003cp\u003eStochastic Calculus for Finance evolved from the first ten years of the Carnegie Mellon Professional Master's program in Computational Finance. The content of this book has been used successfully with students whose mathematics background consists of calculus and calculus-based probability. The text gives both precise statements of results, plausibility arguments, and even some proofs, but more importantly intuitive explanations developed and refine through classroom experience with this material are provided. The book includes a self-contained treatment of the probability theory needed for stochastic calculus, including Brownian motion and its properties. Advanced topics include foreign exchange models, forward measures, and jump-diffusion processes.\u003c\/p\u003e \u003cp\u003eThis book is being published in two volumes. This second volume develops stochastic calculus, martingales, risk-neutral pricing, exotic options and term structure models, all in continuous time.\u003c\/p\u003e \u003cp\u003eMasters level students and researchers in mathematical finance and financial engineering will find this book useful.\u003c\/p\u003e \u003cp\u003eSteven E. Shreve is Co-Founder of the Carnegie Mellon MS Program in Computational Finance and winner of the Carnegie Mellon Doherty Prize for sustained contributions to education. \u003c\/p\u003e","brand":"WoB","offers":[{"title":"US \/ WELL_READ \/ SBYB","offer_id":50292602863889,"sku":"CIN076361355XA","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/076361355X.jpg?v=1751169355"},{"product_id":"invisible-cities-of-america-book-rick-adams-9781540490308","title":"Invisible Cities of America","description":null,"brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51236748296465,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51236748689681,"sku":"NIN9781540490308","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1540490300.jpg?v=1751181497"}],"url":"https:\/\/www.worldofbooks.com\/collections\/author-books-by-rick-adams.oembed","provider":"World of Books ","version":"1.0","type":"link"}