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Rather than a simplistic manual of manners, Lane provides the tools to understand everyday incivility and strategies for responding effectively and appropriately.","brand":"WoB","offers":[{"title":"GB \/ NEW \/ GARDNERS","offer_id":49738707796241,"sku":"NGR9781538141205","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ NEW \/ INGRAM","offer_id":52533641609489,"sku":"NLS9781538141205","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1538141205.jpg?v=1759399597"},{"product_id":"interpersonal-communication-book-shelley-d-lane-9780205663026","title":"Interpersonal Communication","description":"Interpersonal Communication: Competence and Contexts prepares students to communicate successfully in today's fast-paced and complex society through the implementation of a unique competence-building model. This highly readable text provides the theories, concepts, and applications in a pedagogically sound format based on a model of communication competence made up of three elements: motivation, knowledge, and skill. Studying interpersonal communication through this distinct framework will provide a foundation for students' motivation to communicate competently, increase their knowledge about communication, and enhance their acquisition and performance of communication skills. Covering a broad range of interpersonal communication themes, including strategic alternatives and solutions to communication challenges and information about friendship, family, romantic, and workplace relationships, this Second Edition presents theories, concepts, and activities with engaging examples and an attention-getting design.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":49883801616657,"sku":"CIN0205663028G","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ WELL_READ \/ SBYB","offer_id":51694514143505,"sku":"CIN0205663028A","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0205663028.jpg?v=1751195318"},{"product_id":"interpersonal-communication-book-shelley-d-lane-9780205704705","title":"Interpersonal Communication","description":null,"brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50345894281489,"sku":"CIN0205704700G","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0205704700.jpg?v=1751004944"},{"product_id":"communication-in-a-civil-society-book-shelley-d-lane-9781032513263","title":"Communication in a Civil Society","description":"Using the concept of “civility” as the major theme, this fully updated second edition offers a unique and alternative way to teach and learn about communication.  The book brings together discrete areas that explore the fundamentals of communication and intrapersonal communication, interpersonal communication, small group communication, and public speaking. Every chapter includes theories, concepts, and examples that allow students to use civil and ethical communication skills in their personal relationships, in collaboration with colleagues, and in giving public speeches and professional presentations. This new edition highlights advances in and concepts related to mediated and technology-based communication, such as chatbots, technostress, and dating apps, and shows how students can engage in civil face-to-face and mediated interaction. Additionally, each chapter includes a real-world incident that students are asked to analyze in terms of specific chapter information and skills related to civility.  Communication in a Civil Society is an ideal textbook for Introduction to Communication, Interpersonal Communication, and Public Speaking courses.  Materials for instructors including PowerPoint slides, a test bank, and an instructor’s manual, are available at www.routledge.com\/9781032513263.","brand":"WoB","offers":[{"title":"US \/ NEW \/ INGRAM","offer_id":51017841180945,"sku":"NIN9781032513263","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ NEW \/ GARDNERS","offer_id":51372341002513,"sku":"NGR9781032513263","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ NEW \/ INGRAM","offer_id":52596917141777,"sku":"NLS9781032513263","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1032513268.jpg?v=1751301512"},{"product_id":"communication-in-a-civil-society-book-shelley-d-lane-9781032513287","title":"Communication in a Civil Society","description":"Using the concept of “civility” as the major theme, this fully updated second edition offers a unique and alternative way to teach and learn about communication.  The book brings together discrete areas that explore the fundamentals of communication and intrapersonal communication, interpersonal communication, small group communication, and public speaking. Every chapter includes theories, concepts, and examples that allow students to use civil and ethical communication skills in their personal relationships, in collaboration with colleagues, and in giving public speeches and professional presentations. This new edition highlights advances in and concepts related to mediated and technology-based communication, such as chatbots, technostress, and dating apps, and shows how students can engage in civil face-to-face and mediated interaction. Additionally, each chapter includes a real-world incident that students are asked to analyze in terms of specific chapter information and skills related to civility.  Communication in a Civil Society is an ideal textbook for Introduction to Communication, Interpersonal Communication, and Public Speaking courses.  Materials for instructors including PowerPoint slides, a test bank, and an instructor’s manual, are available at www.routledge.com\/9781032513263.","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51213058670865,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51213061095697,"sku":"NIN9781032513287","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52587643863313,"sku":"NLS9781032513287","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1032513284.jpg?v=1751015211"},{"product_id":"stirling-diary-book-shelley-d-lane-9781450240536","title":"A Stirling Diary","description":"She peered into the steaming crater of Mt. 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