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Revised and improved throughout, this edition gives students a clear understanding of where they fit in the changing health care system, why patient satisfaction is more important than ever, how to behave with the professionalism that both employers and patients demand, and how to move forward in their own careers.       Also available with MyHealthProfessionsLab  MyHealthProfessionsLab is an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results. Interactive activities allow for students to become self-aware, role play, and prepare for future interviews and on-the-job interactions. Within its structured environment, students gain knowledge that will carry through to their professional careers.       Note: You are purchasing a standalone product; MyHealthProfessionsLab does not come packaged with this content. Students, if interested in purchasing this title with MyHealthProfessionsLab, ask your instructor for the correct package ISBN and Course ID. Instructors, contact your Pearson representative for more information.   If you would like to purchase both the physical text and MyHealthProfessionsLab, search for:    013445880X \/ 9780134458809 Professionalism in Health Care Plus NEW MyHealthProfessionsLab with Pearson eText--Access Card Package, 5e package consists of:     0134294009 \/ 9780134294001 MyHealthProfessionsLab -- Access Card -- for Professionalism in Health Care  0134415671 \/ 9780134415673 Professionalism in Health Care","brand":"WoB","offers":[{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":49513061318929,"sku":"CIN0134415671VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":49890580726033,"sku":"CIN0134415671G","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ WELL_READ \/ SBYB","offer_id":49948945449233,"sku":"CIN0134415671A","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":50999364813073,"sku":"NIN9780134415673","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ NEW \/ GARDNERS","offer_id":51320596791569,"sku":"NGR9780134415673","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0134415671.jpg?v=1769686823"},{"product_id":"professionalism-in-healthcare-book-sherry-makely-9780135153871","title":"Professionalism in Healthcare","description":"Professionalism in Healthcare, 3\/e addresses the special skills and attitudes that a  worker must possess to be recognized as a health care professional. This text stresses the idea that professional recognition isn’t automatically bestowed upon a person when he or she completes an educational program, obtains a degree or certificate, or secures a license to practice. Recognition as a healthcare professional has to be earned and maintained each and every day. Professionalism is a state of mind, a way of “being,” “knowing,” and “doing” that distinguishes \"exceptional\" workers from the \"ordinary\".  Enhancing professionalism has become a major challenge for healthcare educators, employers, and personnel. This text helps meet that challenge by describing the professional standards that apply to all health care workers–the “common ground” that everyone shares in providing the quality care and service excellence that today's patients deserve and demand.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":49651311444241,"sku":"CIN0135153875G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ WELL_READ \/ SBYB","offer_id":50113415020817,"sku":"CIN0135153875A","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50329427869969,"sku":"CIN0135153875VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":51430443090193,"sku":"GOR014273069","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0135153875.jpg?v=1750908390"},{"product_id":"professionalism-in-health-care-book-sherry-makely-9780132840101","title":"Professionalism in Health Care","description":"Now in full color, this engaging, conversational text helps students understand the common professional standards that all healthcare workers need to provide excellent care and service. 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This edition also contains many new pedagogical features, including an extensive new website.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":49973913256209,"sku":"CIN0132840103G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50761485353233,"sku":"CIN0132840103VG","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ WELL_READ \/ SBYB","offer_id":51326405804305,"sku":"CIN0132840103A","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0132840103.jpg?v=1751355130"},{"product_id":"becoming-a-health-care-professional-book-sherry-makely-9780132843232","title":"Becoming a Health Care Professional","description":"BECOMING A HEALTH CARE PROFESSIONAL is the ideal text for every student who is interested in exploring, planning, and preparing for a career in health care. Its information and supplemental resources apply to all health occupations and settings, including hospitals, outpatient clinics, physician offices, dental practices, nursing homes, rehabilitation facilities, and biotechnology research and development labs. Comprehensive, informative, inspiring, and timely, it presents real-world insights emphasizing both the challenges and rewards of a health career. It helps future workers understand what it takes to develop and maintain the reputation of a health care professional. Content stresses the importance of a professional image, a strong work ethic, good character, teamwork, cultural competence, and effective communication with coworkers, patients, and physicians. Readers will find expert, up-to-date insights into identifying the right health occupation, legal and ethical responsibilities, clinical internships, credentialing requirements, personal wellness, workplace safety, and much more.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50103876485393,"sku":"CIN0132843234G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50848458080529,"sku":"CIN0132843234VG","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0132843234.jpg?v=1750694230"},{"product_id":"health-care-worker-s-primer-on-professionalism-book-sherry-makely-9780835954839","title":"The Health Care Worker's Primer on Professionalism","description":"A core text or self-study guide for a course in Professionalism for students preparing for careers in health care (whether as allied health professionals, nurses, or clerical or support staff), as well as for new and current health care workers who could benefit from additional professionalism training.  Unique in approach, this handbook\/workbook is the first text to cover all of the pertinent information that any worker, in any position, in any type of health care organization needs to know to present a professional image and to be successful in his\/her job. It focuses on the “soft skills” (rather than on the hands-on technical skills) that are needed to perform in a professional, ethical, legal, and competent manner, regardless of one's job function\/position—e.g., communicating appropriately, working well on teams, respecting and valuing differences, and interacting effectively with co-workers, patients, visitors, and guests.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50370753036561,"sku":"CIN0835954838G","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0835954838.jpg?v=1751139878"},{"product_id":"professionalism-in-health-care-book-sherry-makely-9780131145092","title":"Professionalism in Health Care","description":"Regardless of job title, every healthcare  worker must understand the importance of professionalism.  Hands-on technical skills remain a high priority in healthcare, but good character, a strong work ethic, sound personal traits, and appropriate behaviors are just as important. 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