{"title":"Srini Munagavalasa","description":null,"products":[{"product_id":"business-process-automation-with-salesforce-flows-book-srini-munagavalasa-9781835089255","title":"Business Process Automation with Salesforce Flows","description":"Create seamless and structured workflows that can streamline complicated business processes with this comprehensive BPA book  Key Features  Explore business processes for automation to add value for your business users Analyze, evaluate, and devise effective ways to implement automation through Salesforce Flows Become an expert in flow orchestration and compose complex business processes using real-world examples, tips, and tricks Purchase of the print or Kindle book includes a free PDF eBook  Book DescriptionThe low adoption of most IT projects often stems from a lack of business process automation. While business users get the functionality they need, the excessive manual steps involved in execution impede efficiency. Business Process Automation with Salesforce Flows will address this issue by helping you recognize the need for automation and guiding you through automating such processes. This book starts by quickly exploring various aspects of process automation using Salesforce Flows, covering flow nuts and bolts, flow structure, flow execution order, and different types of flows, as well as troubleshooting techniques to manage your processes using the Flow Builder tool. You’ll then become acquainted with the Flow Orchestration tool, which enables you to compose and orchestrate complex business processes. Through real-world scenarios, you’ll learn how to effectively automate business processes, follow the end-to-end business process flow, automate it using flow orchestration, and learn how to demystify and simplify business process automation. By the end of this book, you’ll be proficient in seamlessly automating your business processes without any hassle.What you will learn  Gain insights into gathering business requirements and identifying automation needs Identify opportunities for improving business process flows Translate critical steps in the business process flow and automate them using Flow Builder Identify different types of Salesforce Flows tailored to various scenarios Optimize and troubleshoot Salesforce Flows for increased efficiency Discover ways to implement complex business process automation through flow orchestration  Who this book is forThis book is for system administrators, technical team members, and business analysts with a solid understanding of the Salesforce CRM software who want to effectively automate business processes using Salesforce Flows. Administrative-level Salesforce experience, along with some technical experience working with automation tools like Workflow, Process Builder, and Flows, will facilitate a better comprehension of the concepts covered in this book.","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51053643825425,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51053646446865,"sku":"NIN9781835089255","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52333577994513,"sku":"NLS9781835089255","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1835089259.jpg?v=1751345701"},{"product_id":"salesforce-business-analyst-handbook-book-srini-munagavalasa-9781801813426","title":"The Salesforce Business Analyst Handbook","description":"A newer, fully updated second edition of The Salesforce Business Analysis Playbook is available. It covers powerful new content, including generative AI tools, advanced analysis techniques, automated traceability, and modern Salesforce features such as Flows and in-app guidance  Key Features  Learn the intricacies and nuances of every stage of a project's implementation Discover real-world examples, tips, and tricks that you can apply to any Salesforce project Overcome the challenges inherent in user interaction and improve your customer experience  Book DescriptionSalesforce business analysis skills are in high demand, and there are scant resources to satisfy this demand. This practical guide for business analysts contains all the tools, techniques, and processes needed to create business value and improve user adoption.  The Salesforce Business Analyst Handbook begins with the most crucial element of any business analysis activity: identifying business requirements. You’ll learn how to use tacit business analysis and Salesforce system analysis skills to rank and stack all requirements as well as get buy-in from stakeholders. Once you understand the requirements, you’ll work on transforming them into working software via prototyping, mockups, and wireframing. But what good is a product if the customer cannot use it? To help you achieve that, this book will discuss various testing strategies and show you how to tailor testing scenarios that align with business requirements documents. Toward the end, you’ll find out how to create easy-to-use training material for your customers and focus on post-production support – one of the most critical phases. Your customers will stay with you if you support them when they need it!  By the end of this Salesforce book, you’ll be able to successfully navigate every phase of a project and confidently apply your new knowledge in your own Salesforce implementations.What you will learn  Create a roadmap to deliver a set of high-level requirements Prioritize requirements according to their business value Identify opportunities for improvement in process flows Communicate your solution design via conference room pilots Construct a requirements traceability matrix Conduct user acceptance tests and system integration tests Develop training artifacts so your customers can easily use your system Implement a post-production support model to retain your customers  Who this book is forThis book is for intermediate- to senior-level business analysts with a basic understanding of Salesforce CRM software or any CRM technology who want to learn proven business analysis techniques to set their business up for success.","brand":"WoB","offers":[{"title":"GB \/ NEW \/ INGRAM","offer_id":52451839475985,"sku":"NLS9781801813426","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":52755302121745,"sku":"NIN9781801813426","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/9781801813426.jpg?v=1775214558"},{"product_id":"salesforce-business-analysis-playbook-book-srini-munagavalasa-9781806109272","title":"The Salesforce Business Analysis Playbook","description":"Learn how to gather, prioritize, and document business requirements, streamline solution design with AI, support end-user adoption, and apply real-world techniques that accelerate Salesforce projects from planning to post go-live  Get your book with a free PDF, AI Assistant, and Next-Gen Reader  Key Features  Master techniques to gather, prioritize, and document Salesforce requirements Use AI tools to automate traceability, improve test coverage, and boost user adoption outcomes Create scalable solutions with stakeholder alignment strategies and agile collaboration practices Free with your book: DRM-free PDF version + access to Packt's next-gen Reader*  Book DescriptionSalesforce projects often fail not due to technology limitations but because of unclear requirements, poor stakeholder alignment, and a lack of business context. The Salesforce Business Analyst Playbook, Second Edition, addresses these challenges head-on, offering a complete, real-world guide for Business Analysts looking to elevate their impact on Salesforce implementations. Written by Srini Munagavalasa, a seasoned Salesforce leader with over 20 years of global experience across Salesforce and SAP CRM, this updated edition introduces powerful new content, including generative AI tools, advanced analysis techniques, automated traceability, and modern Salesforce features such as Flows and in-app guidance. These updates empower analysts to work smarter, whether gathering requirements, optimizing solution design, managing testing, or driving adoption. You’ll walk through the entire Salesforce project life cycle with practical methods, stakeholder collaboration strategies, testing plans, and certification guidance, ensuring you can handle complex projects with confidence. By the end of this book, you’ll be able to lead the business analysis efforts across every stage of a Salesforce project, solve real-world problems, and adapt to Salesforce’s evolving capabilities. *Email sign-up and proof of purchase requiredWhat you will learn  Identify business needs by engaging stakeholders and SMEs Create user stories and acceptance criteria that are aligned to business goals Document functional and non-functional requirements in BRDs Use Generative AI to enhance analysis, communication, and solution design Use AI to accelerate requirement analysis and reduce manual effort Apply AI to auto-generate test scenarios and flag coverage gaps Leverage Salesforce Flow, Reports, and CRM Analytics for insights Practice certification-style questions with AI-aided study tools  Who this book is forThis book is for Salesforce Business Analysts, Admins, and Functional Consultants aiming to strengthen their analysis skills and keep pace with evolving platform capabilities. If you’re struggling with requirement gathering, stakeholder alignment, or scalable solution design, this book offers proven techniques and AI-powered enhancements to improve project outcomes. A foundational understanding of Salesforce CRM is recommended.","brand":"WoB","offers":[{"title":"GB \/ NEW \/ INGRAM","offer_id":53245809459473,"sku":"NLS9781806109272","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/9781806109272.jpg?v=1773386447"}],"url":"https:\/\/www.worldofbooks.com\/collections\/author-books-by-srini-munagavalasa.oembed","provider":"World of Books ","version":"1.0","type":"link"}