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Legal Aid Handbook 2020\/21 provides:   practical, step by step guidance on conducting cases, getting paid, advocacy, and financial and contract management   comprehensive guidance on performance monitoring and quality standards   specialist chapters on family, immigration, mental health, community care, housing, crime and new chapters on exceptional case funding and public law   tactics and tips on using CCMS, with useful workarounds   in-depth guidance on costs and a new chapter on IFA and ICA cost appeals   all the latest policy developments  Legal Aid Handbook 2020\/21 is packed full of case studies, checklists and practical tips. 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