{"title":"Confident Communicators Guide","description":null,"products":[{"product_id":"you-said-what-book-kim-zoller-9781632650108","title":"You Said What?!","description":"\u003cb\u003e\"The way you speak will determine your pathway to success. \u003ci\u003eYou Said What?!\u003c\/i\u003e is your guidebook.\" --Jeffrey Gitomer, author of \u003ci\u003eThe Little Red Book of Selling\u003c\/i\u003e\u003c\/b\u003e\u003cbr\u003e \u003cbr\u003e Communication is a measure of how we are heard. It's not about us--it's about how the other person perceives our message. If you aren't where you should be in your career, the problem may very well be how you communicate.\u003cbr\u003e \u003cbr\u003e \u003ci\u003eYou Said What?!\u003c\/i\u003e is an action-oriented book that gives you solid techniques you can use right away to achieve effective results, including: \u003cul\u003e \u003cli\u003eQuick tips and strategies on communication skills\u003c\/li\u003e \u003cli\u003eReal-life stories of how business communication can impact your career\u003c\/li\u003e \u003cli\u003eTools that help you be understood and heard\u003c\/li\u003e \u003c\/ul\u003e \u003cbr\u003e \u003ci\u003eYou Said What?!\u003c\/i\u003e reveals how you can strengthen your message--by planning and sharpening your communication skills.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50163023249681,"sku":"CIN163265010XG","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50386379505937,"sku":"CIN163265010XVG","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/163265010X.jpg?v=1750895424"},{"product_id":"you-did-what-book-kim-zoller-9781632650092","title":"You Did What?!","description":"\u003cp\u003e\u003cb\u003eHone your professional people skills with this guide to proper and improper business communication and etiquette.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA study of thousands of fired employees, conducted by Harvard University's Bureau of Vocational Guidance, revealed that for every one person fired for performance-related issues, two lost their jobs for failure to deal with other people successfully and professionally.\u003c\/p\u003e \u003cp\u003eSetting yourself apart in today's highly competitive business environment takes thought and planning. Not only must you have excellent job skills, but you must also have excellent people skills.\u003c\/p\u003e \u003cp\u003e\u003ci\u003eYou Did What?!\u003c\/i\u003e gives you solid techniques that can be used right away to achieve effective results. Inside you will find:\u003c\/p\u003e \u003cul\u003e \u003cli\u003eQuick tips and strategies on professional behaviors.\u003c\/li\u003e \u003cli\u003eReal-life stories of how business behavior can make or break your career\u003c\/li\u003e \u003cli\u003eTools to compete with and differentiate yourself from your competitors\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eWhether you are a seasoned executive or a recent college graduate, \u003ci\u003eYou Did What?!\u003c\/i\u003e will prepare you to handle a wide variety of business situations correctly.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePraise for\u003c\/b\u003e \u003ci\u003e\u003cb\u003eYou Did What?!\u003c\/b\u003e\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\"This is a great book! Zeller and Preston give some great advice when it comes to setting yourself apart in business.\" --JJ Ramberg, host of MSNBC's \u003ci\u003eYour Business\u003c\/i\u003e and author of \u003ci\u003eIt's Your Business\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\"This book is so important that we use it in our Mattel Corporate University. Knowing how to handle business situations correctly can make or break a career. \u003ci\u003eYou Did What?!\u003c\/i\u003e is the answer.\" --Ann Adams, director of management development, Mattel, Inc.\u003c\/p\u003e \u003cp\u003e\"The details in business do matter. This book is the foundation for building successful careers.\" --Carl Sewell, chairman, Sewell Automotive Companies, author of \u003ci\u003eCustomers for Life\u003c\/i\u003e\u003c\/p\u003e","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":50764781191441,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":50764783419665,"sku":"CIN1632650096G","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":53076671103249,"sku":"CIN1632650096VG","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1632650096.jpg?v=1751277388"}],"url":"https:\/\/www.worldofbooks.com\/collections\/confident-communicators-guide-book-series.oembed","provider":"World of Books ","version":"1.0","type":"link"}