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The study found this produced significant changes in attitude, as well as greater 'continuity' (voluntary post-release contact between offenders and project staff) than previous approaches. It also found evidence of association between continuity and reduced reconviction. Overall, the findings support resettlement strategies based on fostering and nurturing offenders' motivation to change, facilitating access to services, and 'through the gate' contact with staff or volunteers with whom a relationship has already been built. 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The report tracks a 6 month cohort of cases in 2004; provides an analysis of in-depth interviews with victims, young offenders and their parents; highlights the challenges associated with integrating victims into restorative youth justice; offers recommendations with regard to the involvement of victims in referral orders.   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