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Bertcher′s Creating Groups has been updated, revised, and expanded. This redesigned new edition is unique in that it specifically deals with issues that arise in getting started and is extremely usable due it its liberal use of examples and programmed format. Easy-to-use and concise, this volume goes beyond the principles of group composition to describe the acts necessary to start a group, such as recruiting members, choosing among recruits, interviewing prospective members, arranging for the agency to be receptive to the group, and planning and conducting the first meetings. In addition, it has also been expanded to address factors of race and gender in groups, and the empowerment of potential members in the group composition process.  \"Harvey J. Bertcher and Frank F. Maple′s book with its innovative programmed instruction format, provides practitioners with the knowledge and skills required to create effective groups. It deals with the full range of issues involved in each step of the planning and decision-making process, from an initial recognition of the need for a group to the first meeting. Understanding the well-developed concepts and principles of practice is greatly enhanced by the creative use of examples of practice, presentation, and discussion of study questions and exercises that help the reader to apply the content to varied situation. This book is highly readable, well organized, and theoretically sound. It is a splendid contribution to the literature on social work with groups.\"  --Helen Northern, University of Southern California","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49620869021969,"sku":"GOR004529073","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52138717511953,"sku":"NLS9780803954922","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0803954921.jpg?v=1751431928"},{"product_id":"improving-organizational-performance-book-gary-v-sluyter-9780761907510","title":"Improving Organizational Performance","description":"A practical guide to recently developed management principles, Improving Organizational Performance takes the reader beyond the basics of the TQM fad to the core concepts that undergird it. 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Improving Organizational Performance is an effective tool for improving performance for managers in mental health, human services, and social services.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49632058376465,"sku":"GOR005507540","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52123747451153,"sku":"NLS9780761907510","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":53606034473233,"sku":"CIN0761907513G","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0761907513.jpg?v=1751232887"},{"product_id":"group-counseling-with-juvenile-delinquents-book-matthew-l-ferrara-9780803938854","title":"Group Counseling with Juvenile Delinquents","description":"Published in cooperation with the University of Michigan School of Social Work  As a counselor or therapist, wouldn′t it be useful to have a resource that clearly presents effective how-to guidelines for rehabilitating juvenile offenders? In Group Counseling with Juvenile Delinquents, Ferrara explores all aspects of counseling this special population, from the first group encounter through evaluating the effectiveness of the group. He examines various components of the group encounter including establishing a safe, helpful environment, replacing delinquent behaviors with prosocial ones, and responding to the specific needs of each juvenile delinquent. Included in this valuable volume are key points for conducting group sessions, a workbook and scenarios to use directly with group members, instructions for training staff, and a posttest for evaluating the effectiveness of the groups.  \"There is an extensive and useful discussion of intervention in terms of both traditional, guided group interactions and the more contemporary cognitive behavioral strategies. . . . Much effort has been exerted by Ferrara to insure that the program as presented has a strong empirical foundation.  To this end, data and caveates are included as appropriate.  As Ferrara wisely notes in his Preface, his program is likely to be most effective with those youths who would not have spontaneously self-corrected but are not seriously disturbed, chronic offenders.  Among the various components of the group encounter program, the inclusion of a post-test for evaluating effectiveness is particularly encouraging.\"  --Child \u0026amp; Family Behavior Therapy  \"It is obvious the author is experienced in group counseling of juvenile delinquents, in developing group counseling programs in juvenile correction facilities, and grounded in theories relevant to treating offenders. The book is succinctly and clearly written.\"  -Social Work with Groups","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49638479397137,"sku":"GOR010925862","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":49882454688017,"sku":"CIN0803938853G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52402466455825,"sku":"NLS9780803938854","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0803938853.jpg?v=1751444825"},{"product_id":"conducting-needs-assessments-book-fernando-i-soriano-9781412965743","title":"Conducting Needs Assessments","description":"This book demystifies the process of planning a community intervention.  This book takes needs assessment down to a very basic level and speaks in very basic terminology that students understand.   New to this edition:    Updated case examples reflect current issues New section dealing with HIPPA regulations New section covering the importance of evidence based practice Increased sensitivity to multicultural issues  Key Features   Brief, simple how-to guide Written with the practitioner and student in mind  Best-seller in previous edition Demystifies a process that can be intimidating to students","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":49725819224337,"sku":"CIN1412965748G","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":51024787112209,"sku":"NIN9781412965743","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52138550395153,"sku":"NLS9781412965743","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1412965748.jpg?v=1751241031"},{"product_id":"proposal-writing-book-soraya-m-coley-9780803932326","title":"Proposal Writing","description":"This is an excellent resource for anyone who needs to write grant proposals that compete effectively for funds. 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A case study and exercises are a special feature of the book.","brand":"WoB","offers":[{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":49909991178513,"sku":"CIN0803971354VG","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0803971354.jpg?v=1751106555"},{"product_id":"first-helping-interview-book-sara-f-fine-9780803971417","title":"The First Helping Interview","description":"Providing a practical handbook for practitioners in the helping professions, The First Helping Interview is a highly useful, easy-to-understand guide for both experienced and novice practitioners that reveals the steps involved in the crucial first meeting with a client. The authors approach the task of an initial interview by providing an overview of what the therapeutic process is and what to expect from clients, both those who seek help voluntarily and those who are required to get help. The book also covers the practical basics of therapy--counselor\/client roles, physical settings, communication dynamics, assessment and diagnosis, record keeping, goals and contracts, and trust building. Separate chapters discuss special topics such as working with couples and families, the role of culture and ethnicity, when and how to refer clients with serious problems, and legal and ethical issues. Although this book is general enough to be used by any practitioner, the authors pay particular attention to specific settings, such as child protective services, crisis intervention, and corrections.  Social workers, marriage and family therapists, school counselors, psychiatric nurses, child welfare workers, and probation officers will appreciate this valuable, indispensable reference tool.","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49936102686993,"sku":"GOR003353083","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ NEW \/ INGRAM","offer_id":52134863864081,"sku":"NLS9780803971417","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":52724660994321,"sku":"CIN0803971419G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":53137415438609,"sku":"GOR009277879","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":53460626309393,"sku":"CIN0803971419VG","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0803971419.jpg?v=1751043540"},{"product_id":"oral-history-in-social-work-book-ruth-r-martin-9780803943834","title":"Oral History in Social Work","description":"This is an excellent guide to conducting oral history research. Ruth Martin defines oral history and introduces readers to its basic principles and methodologies. She then provides step-by-step guidelines for using oral histories in various settings with diverse populations. The text is illustrated with examples of oral histories including those of ethnic and racial minorities, new immigrants and elderly women.","brand":"WoB","offers":[{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50095654568209,"sku":"CIN0803943830VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52125546512657,"sku":"NLS9780803943834","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0803943830.jpg?v=1751264423"},{"product_id":"conducting-needs-assessments-book-fernando-i-soriano-9780803952126","title":"Conducting Needs Assessments","description":"PLEASE UPDATE SAGE INDIA AND SAGE UK ADDRESSES ON IMPRINT PAGE.","brand":"WoB","offers":[{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50203624767761,"sku":"CIN0803952120VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":50206543610129,"sku":"CIN0803952120G","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0803952120.jpg?v=1751362453"},{"product_id":"measuring-the-performance-of-human-service-programs-book-lawrence-l-martin-9781412970617","title":"Measuring the Performance of Human Service Programs","description":"Today stakeholders demand accountability from government and nongovernmental human service organizations. Performance measurement has become the major method of performance accountability. So how can human service organizations develop and utilize program output, quality, and outcome performance measures to satisfy stakeholders? This Second Edition of Measuring the Performance of Human Service Programs explains in detail how to measure and assess program effectiveness. With special attention given to the four types of outcome performance measures—numeric counts, standardized measures, level of functioning (LOF) scales, and client satisfaction—this updated classic is the only resource focused exclusively on performance accountability and performance measurement in the human services.   Features in This Edition     Provides a fundamental understanding of performance accountability and performance measurement in human service programs with comprehensive and up-to-date material Utilizes the systems model as a conceptual framework— a common conceptual framework in social work and the human services  Explains the different types of output (efficiency) performance measures—time, episode, material  Includes updated examples of efficiency, quality, and effectiveness performance measures in human service organizations  An Instructor′s Resource site  offers PowerPoint slides for each chapter and suggested assignments to accompany each chapter.  Intended Audience  This book is designed for graduate courses on social work and human services and is also a invaluable resource for practitioners in human service organizations.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50255607529745,"sku":"CIN141297061XG","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ WELL_READ \/ SBYB","offer_id":50383272345873,"sku":"CIN141297061XA","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/141297061X.jpg?v=1751271902"},{"product_id":"understanding-your-social-agency-book-armand-lauffer-9781412926539","title":"Understanding Your Social Agency","description":"Provides readers with an array of lenses for looking at a social agency from the outside in, and from the inside out      This highly accessible text takes into account the organizational dynamics that readers are likely to have experienced and provides them with the conceptual tools for reassessing their understanding and considering how to act on their new insights. Renowned scholar Armand Lauffer shows readers how to apply organizational theories to challenges they confront at work, and to uncover other challenges they may not yet be aware of.","brand":"WoB","offers":[{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50325293662481,"sku":"CIN141292653XVG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":50374311051537,"sku":"CIN141292653XG","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ NEW \/ INGRAM","offer_id":52480531104017,"sku":"NLS9781412926539","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ WELL_READ \/ SBYB","offer_id":53377250427153,"sku":"CIN141292653XA","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/141292653X.jpg?v=1750755499"},{"product_id":"total-quality-management-in-human-service-organizations-book-lawrence-l-martin-9780803949508","title":"Total Quality Management in Human Service Organizations","description":"Now that business, government, and other fields are embracing Total Quality Management (TQM) as their management philosphy, TQM may also hold the solution for problems that exist in human services organizations today.  After a brief history of TQM, the author discusses the philosophy of management, quality as an organizational goal, the challenges of determining an organization′s customers, and collecting and using customer quality data.  He also describes how to achieve quality improvement through teamwork and shows how to use brainstorming, cause and effect diagrams, check sheets, and pareto analysis.  Among the other topics examined are contractor involvement, training top management personnel, training middle managers and staff, and selecting an implementation strategy.  All the examples used in this volume are drawn from the fields of public administration, gerontology, public health, and management of nonprofit organizations.  Total Quality Management in Human Service Organizations is a good \"backgrounder\" for human service administrators and organizations prior to undergoing a more detailed agency discussion of, or training in, TQM.  It is also of great value to students and faculty in social work administration programs who are interested in the basics of TQM.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50361100140817,"sku":"CIN0803949502G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52138851959057,"sku":"NLS9780803949508","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0803949502.jpg?v=1751011391"},{"product_id":"creating-small-scale-social-programs-book-barbara-a-schram-9780803974357","title":"Creating Small Scale Social Programs","description":"This book is geared towards designing programmes to meet specific social needs and organizing the relevant community and social service resources to implement them. Structured around a single case study, the book clearly illustrates how to effectively plan, implement and evaluate a small scale social programme. Each step in the planning process is introduced and described in a way that allows the reader to vicariously participate in the evolution of the programme. Useful charts, time lines and resource lists are included and can be easily referenced and utilized.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50361383321873,"sku":"CIN0803974353G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50607901016337,"sku":"CIN0803974353VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52134655754513,"sku":"NLS9780803974357","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0803974353.jpg?v=1751138856"},{"product_id":"mutual-help-groups-book-phyllis-silverman-9780803915190","title":"Mutual Help Groups","description":"`...will be welcomed by the experienced practitioner as well as the new professional and volunteer. The book is written clearly and...provides a valuable service to all those involved by explicitly delineating the roles and functions of the volunteer members of the mutual help group, the professional, and the supporting agency, and by highlighting differences between autonomous mutual help groups and those supported by social service organizations.′ -- The Journal of Contemporary Social Work, October 1981","brand":"WoB","offers":[{"title":"US \/ WELL_READ \/ SBYB","offer_id":50362863845649,"sku":"CIN0803915195A","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0803915195.jpg?v=1750702722"},{"product_id":"understand-social-agency-book-armand-lauffer-9780803923492","title":"Understand Social Agency","description":"This revised and expanded Second Edition of the widely read Understanding Your Social Agency offers students and practitioners a simple yet comprehensive introduction to organizational theory and its meaning for social agencies. Each of the first ten chapters is devoted to a particular perspective for understanding the agency. The final chapter considers using each of the ten perspectives independently, or in tandem, to solve problems within or on behalf of the agency. It will be a useful guide to solving problems of an organizational nature within an agency.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50362903134481,"sku":"CIN080392349XG","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/080392349X.jpg?v=1751106530"},{"product_id":"advanced-case-management-book-norma-radol-raiff-9780803938724","title":"Advanced Case Management","description":"Illustrating the diversity of solutions case managers and program administrators have recently developed, Advanced Case Management provides an overview of many state-of-the-art issues. Innovations in outreach, planning, assessment, and service interventions are described, along with culturally sensitive and other alternative approaches to engaging individuals, family members and other natural supports. This skillfully written volume links practice to program description, and highlights new developments in staffing, training, system building, interprogram coordination, and resource control. Many examples are offered from work with youth, the elderly, and mental health populations, as well as other fields of service to demonstrate model approaches and case management′s ability to evolve with the changing times.  Students and professionals involved in the human services, clinical psychology, counseling\/training\/small groups, nursing, sociology, and drug and alcohol studies will find Advanced Case Management a useful and helpful guide.  \"A clear, well-organized, and comprehensive examination of emerging trends and new ideas regarding contemporary case management. Its well-documented chapters explore the multivaried dimensions of this reemerging arena of social work activity. I particularly valued its discussions of interagency linkages and quality assurance strategies and the focus on application of advanced case management principles to the field of aging. This book is a valuable contemporary addition to the practice literature in this area.\"  --Esther G. Sales, University of Pittsburgh  \"This book represents a significant contribution to the field of case management and really does represent an advancement over more basic treatment of this vital area of human service practice. From my perspective the [book] achieves its objectives of moving beyond the fundamentals of case management to explore, examine, and analyze the themes and issues of case management as it continues to expand. It is certainly a book for the ′nineties.′  \"There are numerous strengths to this volume. The empirical quality of the volume offers the reader numerous references, examples, and guidelines taken from demonstration projects, model programs, and about implementing some of the key concepts. These key concepts follow from the state-of-the-art and the meta components move the volume beyond a discussion of fundamental practices which make up a lot of the content of more basic texts.  \"The authors use examples from several domains of case management practice cutting across target populations, service arenas, and age groups. This strikes me as increasing relevance of the text. It is useful as a core textbook in a case management course or as a supplemental text in the various core of advanced courses of different human service disciplines. The book has relevance to social work, nursing, rehabilitation, and medicine, and I will not be surprised to see it on the shelves of my university bookstore when it is adopted by these various disciplines as a text.\"  --David P. Moxley, Wayne State University, Detroit, Michigan  \"Overall, I am extremely impressed by the book. It fills a crucial gap in the professional literature. I am not aware of any book like it and yet the need for such a book is abundantly clear. With deinstitutionalization moving into its final phases, case management as a practice modality is now viewed as one of the key interventions to enable severely mentally ill to adjust to living in the community and it is a type of practice that has a wide range of applicability to many client populations. This volume pulls together the state-of-the-art of case management in a clear, highly readable yet comprehensive manner. The tables and figures are excellent--I could imagine them as handouts for a training in case management--in fact the book itself could be used as a professional training manual as well as a supplement for professional practice courses.\"  --Christina E. Newhill, University of Pittsburgh, Pennsylvania  \"Administrators and others experienced in case management could derive an excellent theoretical base for their practice from this book. It provides a wealth of practical ideas and information.\"  --Sally L. Hein, Executive Director,  Southern Human Resource Development  Consortium for Mental Health  \"Various dimensions of case management are explored using numerous tables and figures, with detailed information, to enhance each chapter. New and innovative methods that are changing the traditional case management role are discussed. . . . This book is full of information that can help assess and enhance case management services. . . . The authors pull together a great deal of information very neatly. . . . The authors will also raise many questions that will challenge providers of case management services in the future. Raiff and shore offer solutions by raising issues, establishing trends, and anticipating innovative practices for future delivery of services. This is an excellent reference book with ample information for staff training, workshop presentations, and program planning. Those who manage and\/or plan case management services would benefit the most from this book and the broad range of in-depth information and ideas if offers.\"  --Peggy Brown, MS, LPC, NCGC Div. Dir., Elder Outreach Svcs., Metropolitan Inter-Faith Association, Journal of Case Mgmt.  \"This volume provides an excellent analysis of many aspects of practice that are relevant.\"  --Journal of Interprofessional Care","brand":"WoB","offers":[{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50363012251921,"sku":"CIN0803938721VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52402543001873,"sku":"NLS9780803938724","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":53385649750289,"sku":"CIN0803938721G","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0803938721.jpg?v=1750946694"},{"product_id":"effective-meetings-book-john-e-tropman-9781483340210","title":"Effective Meetings","description":"Lauded for its accessible format and humorous writing style, Effective Meetings: Improving Group Decision Making, offers practical strategies for running effective meetings by highlighting the processes involved in decision making and the ways individuals contribute to making better quality decisions as a group.       The Third Edition of this brief text begins with guidelines for effective decision making, then covers topics that include member recruitment, meeting preparation, agenda building, and the positions and roles required for effective meeting outcomes. Subsequent chapters deal with electronic meeting formats, the chair and participants, and the various types of meeting groups such as boards, advisory groups, and staff groups.       Author John E. Tropman teaches at the University of Michigan in the School of Social Work, the Stephen M. Ross School of Business, and the Executive Education Programs. 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Providing an integrated look at practice technologies applicable to a variety of practice areas, the volume is appropriate for both preservice and inservice education in the field of human service.","brand":"WoB","offers":[{"title":"- \/ - \/ -","offer_id":51416355373329,"sku":"","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ GOOD \/ SBYB","offer_id":51416356454673,"sku":"CIN0803932057G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ GOOD \/ INTERNAL","offer_id":51856071983377,"sku":"GOR012415674","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":51871882838289,"sku":"GOR008851193","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0803932057.jpg?v=1750882879"},{"product_id":"needs-assessment-book-keith-a-neuber-9780803913967","title":"Needs Assessment","description":"The Community-Oriented Needs Assessment (CONA) model presented by the authors demonstrates that effective two-way communication between providers of human services and the community is necessary for effective and efficient social services. 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How widespread is the problem? Where can victims of elder abuse turn for help? And, what forms of treatment are currently available? After defining the nature and pervasiveness of elder abuse, this practical guide examines: the characteristics of both victims and perpetrators, detection of abuse, risk factors of elder mistreatment, and intervention strategies. Actual case studies of abused individuals are examined, direct testimonies of victims are provided, and comments by professionals in the fields of social work, law, psychology, and nursing are offered. Strategies for Helping Victims of Elder Mistreatment offers practical suggestions for professionals in the fields of mental health, psychology, social work, nursing, family studies, law, and gerontology. In addition, it will serve as a valuable resource for training professionals to detect, assess, and intervene in cases where elder abuse is suspected. This collection of articles addresses a pervasive problem in our society that is likely to become worse. . . . Intervention and treatment with elders and those who abuse them is a complex undertaking that must be addressed with both firmness and understanding. This book is a step in bringing light to this clouded issue. --Social Casework It contains many practical suggestions for both assessment and intervention in elder mistreatment. Of particular value is an appendix containing an excellent written protocol for identification and assessment of adult protective service referrals. --Center for Aging Research and Educational Services The authors have added new insight into the causes, consequences, and treatment of elder abuse. They introduce a conceptual model for intervention, which helps victims achieve greater understanding of their feelings about and relationships to the abusers. The model offers practitioners a method of handling a victim who is reluctant to accept help. . . . The book makes an important contribution to elder abuse practice. --Journal of Interpersonal Violence A valuable addition to the growing literature on the problem. . . . Hopefully, it will encourage professionals in the field to consider victim support groups as a potential treatment modality in cases involving competent older victims. --Media Review","brand":"WoB","offers":[{"title":"GB \/ NEW \/ INGRAM","offer_id":52139290132753,"sku":"NLS9780803930940","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ NEW \/ INGRAM","offer_id":53251438870801,"sku":"NIN9780803930940","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/9780803930940.jpg?v=1757568267"},{"product_id":"group-participation-book-harvey-j-bertcher-9780803952140","title":"Group Participation","description":"The new edition of this popular guide offers lively and clear descriptions of basic techniques for attaining group success. 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I believe [Family Assessment] will help make contributions from family theory accessible to child welfare workers in an interesting, informative and useful way.\" --Mary Ann Jones, Director of Research, Child Welfare League \"Adele M. Holman′s work is bound to stimulate, enthuse, and make accessible tools of assessment which (if used in the context of wider reading in systems theory) would be rewarding for the novice in this field.\" --British Journal of Clinical Psychology \"The real value of this volume is its usefulness as a training tool, both with undergraduate child welfare staff and with volunteers in child welfare. 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Readable, concise, instructive and practical, Grantsmanship is an invaluable aid to funding in the eighties.      ′...we could all learn something from the author′s no-nonsense approach to extracting funds from reluctant agencies...If we are to become more market-orientated, this book can only help.′ -- British Accounting Review, Vol 16 No 1","brand":"WoB","offers":[{"title":"GB \/ NEW \/ INGRAM","offer_id":52616368455953,"sku":"NLS9780803920224","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/9780803920224.jpg?v=1761527028"},{"product_id":"first-helping-interview-book-sara-f-fine-9780803971400","title":"The First Helping Interview","description":"Providing a practical handbook for practitioners in the helping professions, The First Helping Interview is a highly useful, easy-to-understand guide for both experienced and novice practitioners that reveals the steps involved in the crucial first meeting with a client. 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Social workers, marriage and family therapists, school counselors, psychiatric nurses, child welfare workers, and probation officers will appreciate this valuable, indispensable reference tool.","brand":"WoB","offers":[{"title":"- \/ - \/ INTERNAL","offer_id":52672826933521,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true},{"title":"GB \/ NEW \/ INGRAM","offer_id":52672827949329,"sku":"NLS9780803971400","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/9780803971400.jpg?v=1762295559"},{"product_id":"understanding-your-social-agency-book-armand-lauffer-9781412926522","title":"Understanding Your Social Agency","description":"Provides readers with an array of lenses for looking at a social agency from the outside in, and from the inside out      This highly accessible text takes into account the organizational dynamics that readers are likely to have experienced and provides them with the conceptual tools for reassessing their understanding and considering how to act on their new insights. 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