Check-In Check-Out by Gary K Vallen

Check-In Check-Out by Gary K Vallen

For courses in Hotel Front Office Management. The leader in rooms management education and job-training for over two decades. This text provides exceptionally complete coverage of the hotel's front office and all of the support positions that make it work—from the global reservation network, to legal concerns, sales and marketing techniques, management issues, room rate formulas, and control and oversight. In a sequence that follows the flow of most guests—reservation, arrival, billing, departure, auditing and accounting—the book treats both the how (e.g., completing a reg. card) and the why (e.g., yield management) while keeping students abreast of the trends currently affecting the industry.

SKU	Nicht verfügbar
ISBN 13	9780130829160
ISBN 10	0130829161
Titel	Check-In Check-Out
Autor	Gary K Vallen
Buchzustand	Nicht verfügbar
Verlag	Pearson Education (US)
Erscheinungsjahr	1999-09-09
Seitenanzahl	538
Hinweis auf dem Einband	Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.