Communicating Professionally by Catherine Sheldrick Ross

Communicating Professionally by Catherine Sheldrick Ross

This expanded text has been rewritten to better serve the verbal and written communication needs of the modern library. Many types of communication are covered including: public speaking and conducting interviews; leading group discussion; public service announcements; and writing memos, letters, and formal reports. This edition features: an expanded section on mastering individual skills; sensitivity to cultural, ethical, and linguistic issues; using voice mail and e-mail; practicing netiquette in chat groups; designing WWW pages; teleconferencing and videoconferencing; using presentation software; and teaching skills to support staff. Practical tips and skills training exercises, examples of common library situations, research facts, and reference to sources for more information round out this practical guide. This work may be of use to library staff, volunteers. information and referral counsellors, and staff trainers.

SKU	Nicht verfügbar
ISBN 13	9781555703400
ISBN 10	1555703402
Titel	Communicating Professionally
Autor	Catherine Sheldrick Ross
Serie	How-To-Do-It Manuals
Buchzustand	Nicht verfügbar
Bindungsart	Paperback
Verlag	Neal-Schuman Publishers Inc
Erscheinungsjahr	2006-12-30
Seitenanzahl	342
Hinweis auf dem Einband	Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.
Hinweis	Nicht verfügbar