The Customer-Driven Company
The Customer-Driven Company
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Zusammenfassung
Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.
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The Customer-Driven Company by Rc Whiteley
Rated by Fortune Magazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.
Richard C. Whiteley, one of the world's most sought-after speakers on the subject of customer service, is Vice Chairman and cofounder of The Forum Corporation, America's leading experts on customer-focused quality.
| SKU | Nicht verfügbar |
| ISBN 13 | 9780201608137 |
| ISBN 10 | 0201608138 |
| Titel | The Customer-Driven Company |
| Autor | R C Whiteley |
| Buchzustand | Nicht verfügbar |
| Bindungsart | Paperback |
| Verlag | INGRAM PUBLISHER SERVICES US |
| Erscheinungsjahr | 1993-04-21 |
| Seitenanzahl | 320 |
| Hinweis auf dem Einband | Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden. |
| Hinweis | Nicht verfügbar |