Effective Feedback Skills by Tim Russell

Effective Feedback Skills by Tim Russell

Giving effective feedback is one of the key skills a trainer or manager needs to master in order to maximize the return on investment in training and development. The problems of giving and receiving feedback are similar to those encountered during appraisal. It can be a process which causes difficulty and embarrassment for both parties, something which they want to get over quickly. As a result, it can become superficial. When that happens a learning opportunity is lost. Unless trainees and staff members can see what they are doing right, they will not necessarily know how to do it again; if they are not shown what they are doing wrong, they will see no need to change. With detailed advice on how trainers can provide the wide variety of feedback needed, Effective Feedback Skills includes practical guidance on: the role of debriefing; development centres; the role and application of 360-degree feedback in training, coaching and executive development; on- and off-the-job feedback, and summarizing sessions. Complete with checklists and ideas for creating a supportive training climate, the book demonstrates how to give effective feedback with both tact and impact.

An independent consultant based in London, Tim Russell is also a director of Training Advances Pty Ltd in Australia. He has appeared on TV and radio in the UK and Asia Pacific.

SKU	Nicht verfügbar
ISBN 13	9780749425692
ISBN 10	0749425695
Titel	Effective Feedback Skills
Autor	Tim Russell
Serie	Practical Trainer
Buchzustand	Nicht verfügbar
Bindungsart	Paperback
Verlag	Kogan Page Ltd
Erscheinungsjahr	1998-04-30
Seitenanzahl	144
Hinweis auf dem Einband	Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.
Hinweis	Nicht verfügbar