ITIL V3 Service Design by Axelos

ITIL V3 Service Design by Axelos

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ITIL V3 Service Design by Axelos

The ITIL Service Design stage of the ITIL v3 framework offers guidance to IT practitioners and business leaders wanting to move their IT strategy forward. This step-by-step approach to planning focuses on quality and efficiency, leading to robust IT services that will stand the test of time. The guidance describes an approach to ensure the most relevant IT services are introduced into fully supported environments, meeting an organization's current and future business needs.
Assembled by the Practitioner Architect Team of Kevin Behr, Karen Ferris, Lou Hunnebeck, Stuart Rance, Barclay Rae and Paul Wilkinson, a team of renowned ITSM experts under the guidance of AXELOS' Kaimar Karu, ITIL Practitioner Guidance concludes with a practical toolkit containing templates, worksheets and assessments that will help ITSM professionals to improve the value of the service they provide to their customers.
SKU Nicht verfügbar
ISBN 13 9780113313051
ISBN 10 0113313055
Titel ITIL V3 Service Design
Autor Axelos
Buchzustand Nicht verfügbar
Bindungsart Paperback
Verlag TSO
Erscheinungsjahr 2011-07-29
Seitenanzahl 453
Hinweis auf dem Einband Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.
Hinweis Nicht verfügbar