The Knowledge Management Toolkit
The Knowledge Management Toolkit
Zusammenfassung
Provides incremental, results-driven techniques that build on knowledge and infrastructure. This book covers planning, design, development, deployment, and management, and powerful solutions for measuring the ROI of KM platforms. It offers a roadmap for building KM systems incrementally, with each step delivering new business value.
The feel-good place to buy books
- Free delivery in the UK
- Supporting authors with AuthorSHARE
- 100% recyclable packaging
- B Corp - kinder to people and planet
- Buy-back with World of Books - Sell Your Books
The Knowledge Management Toolkit by Amrit Tiwana
In The Knowledge Management Toolkit, Second Edition, leading consultant Amrit Tiwana walks step-by-step through the development of a state-of-the-art enterprise Knowledge Management System. Thoroughly revised to reflect today's latest tools, technologies, and best practices, this hands-on guide shows how to build KM systems one step at a time, with each step delivering new business value, and seamlessly building on the work that preceded it. It brings together all the hands-on techniques and practical tools you need to build KM systems that leverage your existing technology investments. Amrit Tiwana presents KM case studies from leading companies worldwide, from Nortel to Rolls Royce. But unlike other books, this one doesn't stop with case studies: Tiwana walks you step-by-step through your own KM project, identifying real-world best practices, key risk factors, and proven solutions for mitigating them. He presents checklists designed to help team members identify and resolve the most critical issues they will face at every stage of the process, from team building through delivery. The accompanying CD-ROM contains Tiwana's interactive, unrestricted KM Toolkit, plus an extensive bibliographic database of recent KM research, many printable documents, a complete working Web-based KM system, bonus appendices, and more.AMRIT TIWANA is an Assistant Professor of Decision and Information Analysis at the Goizueta Business School, Emory University, Atlanta. Dr. Tiwana's consulting and research specializes in helping large businesses strategically deploy digital knowledge management platforms. His research regularly appears in various research and industry journals. His most recent book, The Essential Guide to Knowledge Management and CRM Applications (Prentice Hall) has been translated into French, Chinese, and Portuguese.
| SKU | Nicht verfügbar |
| ISBN 13 | 9780130092243 |
| ISBN 10 | 013009224X |
| Titel | The Knowledge Management Toolkit |
| Autor | Amrit Tiwana |
| Buchzustand | Nicht verfügbar |
| Bindungsart | Multiple-component retail product |
| Verlag | Pearson Education (US) |
| Erscheinungsjahr | 2002-08-29 |
| Seitenanzahl | 416 |
| Hinweis auf dem Einband | Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden. |
| Hinweis | Nicht verfügbar |