Making the Technical Sale by Rick Greenwald

has been active in the world of computer software for nearly two decades, including stints with Data General, Cognos, and Gupta. He is currently an analyst with Oracle Corporation. He has been a principal author of ten books and countless articles on a variety of technical topics, and has spoken at conferences and training sessions across six continents. In addition to Oracle in a Nutshell, Rick's books include Oracle Essentials: Oracle9i, Oracle8i, and Oracle8 (principal author with Robert Stackowiak and Jonathan Stern, O'Reilly & Associates, 2001), Oracle Power Objects Developer's Guide (principal author with Kasu Sista and Richard Finklestein, Oracle Press, 1995); Mastering Oracle Power Objects (principal author with Robert Hoskins, O'Reilly & Associates, 1996); Using Oracle Web Server (principal author with many others, Que Publishing, 1997); The Oracle WebDB Bible (principal author with Jim Milbery, IDG Books Worldwide, 1999); and Administering Exchange Server (principal author with Walter Glenn, Microsoft Press, 1999).