New Experts by Robert H Bloom

New Experts by Robert H Bloom

This book delivers a practical strategy for recruiting & retaining today's seller-agnostic customers. Who are these "new experts"? A generation of ruthless customers empowered by three lethal weapons: instant access to information, immense choice, and real-time price comparison. This visionary book by Robert Bloom, a veteran CEO and respected authority on business strategy, tells readers how to win customers who no longer care where they buy. It explains how to give customers what they want when it matters most to them -- at their 4 Decisive Moments during the purchase progression: the Now-or-Never Moment, Make-or-Break Moment, Keep-or-Lose Moment, and the highly profitable Multiplier Moment. The book turns today's most serious business challenge into a business-building advantage by providing a no- or low-cost solution to reduce costly customer churn and increase profitable customer conversion, retention, and referral. Influential leaders of businesses of every size and type in Europe, Australia, and the United States are recommending The New Experts.

SKU	Nicht verfügbar
ISBN 13	9781608320240
ISBN 10	1608320243
Titel	New Experts
Autor	Robert H Bloom
Buchzustand	Nicht verfügbar
Bindungsart	Hardback
Verlag	Greenleaf Book Group LLC
Erscheinungsjahr	2010-09-01
Seitenanzahl	146
Preise	Commended for Axiom Business Book Awards (Sales) 2011
Hinweis auf dem Einband	Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.
Hinweis	Nicht verfügbar