The Official eBay Bible, Third Edition by Jim Griffith

The Official eBay Bible, Third Edition by Jim Griffith

Uncle Griff, Dean of eBay Education, brings us the latest on all things eBay with the only officially endorsed and authorized guide to this phenomenal auction site. The Official eBay Bible has sold more than 150,000 copies in previous editions and eBay today is bigger than ever, with 203 million registered users and 541,000 official eBay stores nationwide. The Official eBay Bible, Third Edition is fully revised and totally updated with all of the latest changes to the site, making all previous books on eBay obsolete.

Much more than a user's guide, The Official eBay Bible, Third Edition includes the inspiring stories of real-life buyers and sellers, as well as tips and tricks on some of the powerful, but little-known aspects ofusing the site. This definitive sourcebook includes instructional plans for users of all levels, whether they're running a small business through the site or simply enjoying it as a hobby. New features in the thirdedition include: a new streamlined organization, images of all the latest features and screens, and even more information for small-business owners. Packed with over seven hundred illustrations, The Official eBay Bible, Third Edition delivers the ultimate word on eBay, from an insider who has been there from the beginning.

While working out of his own studio in West Rutland, Vermont, Jim Griff Griffith became eBay's first customer service representative. He helped establish a customer service workforce of over forty representatives across the United States in less than two years. He helped train nearly all of the 500 people who now work at eBay's first official Customer Service Center in Utah as manager of eBay Customer Support Training in 1999. Currently, he serves as an eBay Ambassador, traveling around the country and instructing at eBay University seminars.