Quality by Donna Summers
Filled with a wide-range of industry examples, this book takes an applied approach that teaches the "why and how" behind quality assurance and statistical process control. Each chapter includes abundant case studies that show how quality tools and techniques can be combined to resolve real customer issues. This edition offers a more global view and includes at least one service industry example per chapter. Expanded treatment is also given to multi-vari analysis and failure modes and effects analysis. With its combination of clear techniques and real-world illustrations, it shows explicitly how quality tools can be used to improve outputs, productivity, costs and safety. MARKET: For people who apply quality assurance tools and techniques to their day-to-day work activities.| SKU | Nicht verfügbar |
| ISBN 13 | 9780131592490 |
| ISBN 10 | 0131592491 |
| Titel | Quality |
| Autor | Donna Summers |
| Buchzustand | Nicht verfügbar |
| Verlag | Pearson Education (US) |
| Erscheinungsjahr | 2009-04-10 |
| Seitenanzahl | 576 |
| Hinweis auf dem Einband | Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden. |
| Hinweis | Nicht verfügbar |