Quality Is Personal by Harry Roberts

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Quality Is Personal by Harry Roberts

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Zusammenfassung

A guide to involving employees in Total Quality Management, this book suggests that "personal quality checklists" can increase individual understanding of the general concepts and implementation of TQM. The authors show how systematic self-appraisals lead to improved job effectiveness.

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Quality Is Personal by Harry Roberts

In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.

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Harry V. Roberts is the Sigmund E. Edelstone Professor of Statistics and Quality Management in the Graduate School of Business at the University of Chicago. He is the author or coauthor of more than 10 books and 60 articles on subjects related to statistics and Total Quality Management.
SKU Nicht verfügbar
ISBN 13 9780029266250
ISBN 10 0029266254
Titel Quality Is Personal
Autor Harry Roberts
Buchzustand Nicht verfügbar
Bindungsart Paperback
Verlag Simon & Schuster
Erscheinungsjahr 1993-06-28
Seitenanzahl 176
Hinweis auf dem Einband Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.
Hinweis Nicht verfügbar