TQM For Training by Elaine Biech

TQM For Training by Elaine Biech

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Zusammenfassung

Focusing on the training function, this work is process-oriented, combining prescriptiveness with discussion of why each step is necessary and how it fits into the wider picture. It should help employees to see how to implement TQM in their own department and thus translate it to other departments.

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TQM For Training by Elaine Biech

Addressing their unique issues and concerns and "speaking their language," Biech gives trainers the formation, methods, and aspiration they need to institute TQM and spread it throughout the organisation. She builds the book around principles of TQM as a powerful customer-oriented, quality-focused, process-oriented, fact-based, team-driven philosophy. How-to guidance is combined with valuable discussions of how each fits into the big picture. In addition to ready-to-use forms and plans, Bisch presents motivating examples of real-life TQM successes in the training area.
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
SKU Nicht verfügbar
ISBN 13 9780070052109
ISBN 10 0070052107
Titel TQM For Training
Autor Elaine Biech
Serie Mcgraw-Hill Training Series
Buchzustand Nicht verfügbar
Verlag McGraw-Hill Education - Europe
Erscheinungsjahr 1994-07-19
Seitenanzahl 221
Hinweis auf dem Einband Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.
Hinweis Nicht verfügbar