You Can't Win a Fight with Your Client by Tom Markert

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You Can't Win a Fight with Your Client by Tom Markert

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Zusammenfassung

Covers almost everything: from knowing your product (rule number 1) to never saying "no" (rule number 24) to doing the unexpected (rule number 32). This guide helps in keeping your clients satisfied and happy.

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You Can't Win a Fight with Your Client by Tom Markert

Covers almost everything: from knowing your product (rule number 1) to never saying no (rule number 24) to doing the unexpected (rule number 32). This guide helps in keeping your clients satisfied and happy.

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Tom Markert is CEO of Ipsos Loyalty Worldwide, a Market Research provider to many Fortune 500 companies and is currently a member of the Board of Directors of State Auto, a publicly traded property and casualty insurer based in Columbus, Ohio. He has held leadership positions at ACNielsen, Citicorp, and Procter & Gamble and has held positions on the board of directors of the Australian professional basketball team the Sydney Kings and the American Chamber of Commerce in New South Wales, Australia. He lives in Connecticut.
SKU Nicht verfügbar
ISBN 13 9780061228551
ISBN 10 0061228559
Titel You Can't Win a Fight with Your Client
Autor Tom Markert
Buchzustand Nicht verfügbar
Bindungsart Hardback
Verlag HarperCollins Publishers Inc
Erscheinungsjahr 2007-12-06
Seitenanzahl 128
Hinweis auf dem Einband Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.