{"title":"C Britt Beemer","description":null,"products":[{"product_id":"predatory-marketing-book-c-britt-beemer-9780688148362","title":"Predatory Marketing","description":"\u003cp\u003eInfective endocarditis is a condition that still carries a high morbidity and mortality rate despite modern antibiotics and surgical treatment. The infection, usually caused by bacteria, invades the innermost lining of the heart and can damage heart valves, connective tissue and the heart chambers themselves. Rapid diagnosis, effective treatment, and prompt\u003csup\u003e \u003c\/sup\u003erecognition of complications are essential to good patient outcome. If untreated, mortality is extremely high. Symptoms can be as non-specific as fever, fatigue, weight loss, new rashes (either painful or painless), headaches, backaches, joint pains and confusion; hence the disease remains a diagnostic and therapeutic challenge.\u003c\/p\u003e \u003cp\u003e\u003c\/p\u003e \u003cp\u003eThis book presents the clinical manifestations - both cardiac and extracardiac, the diagnostic techniques currently used in clinical practice, the range of microorganisms that are responsible and the clinical scenarios that are often associated with initiating bacteremia. The guidelines are presented in detail, while the indications, timing and outcome of cardiac surgical intervention and prognosis are discussed extensively. Consequently this atlas will be of great value to cardiology specialists and trainees, emergency room physicians, intensivists and any frontline care provider to help them better understand the management of patients with infective endocarditis.\u003c\/p\u003e","brand":"WoB","offers":[{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":49643042930961,"sku":"GOR004156536","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":49875260735761,"sku":"CIN0688148360G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":52997968691473,"sku":"CIN0688148360VG","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0688148360.jpg?v=1750847503"},{"product_id":"customer-rules-the-14-indispensible-irrefutable-and-indisputable-qualities-of-th-book-c-britt-beemer-9780071603652","title":"The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World","description":"Whether you run your own company or work for a large corporation, establishing customer loyalty is a prerequisite for business growth. In The Customer Rules, C. Britt Beemer, a leading consumer research and marketing consultant, and bestselling business author Robert Shook offer practical advice on how to build a robust company culture based on the concept of unsurpassed customer-service designed to increase your market share.    A combination of extensive market research unprecedented in scope, as well as close studies of fourteen companies that excel in the area of customer service, The Customer Rules distills profitable lessons on how to achieve strong customer loyalty. Referencing specific research findings, Beemer and Shook examine the obstacles that too often distract a company's focus from its most important task--providing preeminent service and creating a unique customer experience. The authors then supply fourteen workable solutions to ensure the return of customers time and time again, including:      Instill the importance of customer service in every employee Use a “small-town” approach to meeting customers' needs no matter how big your company is Develop a unique identity your customers will seek out Maintain a focus on the customer before, during, and after the sale Success in retail, service, manufacturing, or any other business always boils down to the customer experience. Beemer and Shook use in-depth interviews with high-level managers from such companies as Chubb, NetJets, Edward Jones, Lexus, Johnson \u0026amp; Johnson, and Four Seasons Hotels to illustrate the best ways for creating exceptional customer service. The Customer Rules gives you the tools you'll need to become the undisputed leader in your industry.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50344090566929,"sku":"CIN0071603654G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50509659275537,"sku":"CIN0071603654VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51298531606801,"sku":"NIN9780071603652","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/B017XAT9Q0.jpg?v=1750737228"}],"url":"https:\/\/www.worldofbooks.com\/de-de\/collections\/autor-buecher-von-c-britt-beemer.oembed","provider":"World of Books ","version":"1.0","type":"link"}