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More than a personal guide to spiritual well-being, it shows how you can harness the immense spiritual energy at everyone's core, and outlines solutions for bringing that energy into the organization.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":49931844649233,"sku":"CIN1118599616G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50372312924433,"sku":"CIN1118599616VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52634149552401,"sku":"NLS9781118599617","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/1118599616.jpg?v=1750919234"},{"product_id":"crisis-leadership-book-ian-mitroff-9780471229186","title":"Crisis Leadership","description":"From product defects to environmental disasters--almost every day a new corporate crisis hits the headlines. In the majority of cases the results are disastrous: costly and time-consuming efforts to establish a positive public image can be wiped out in seconds. The inadequate, and often damaging, response of American business to such adversity proves that we don't need better crisis management--we need crisis leadership. Ian Mitroff offers a new proactive approach that focuses on doing everything humanly possible to prevent crisis before they happen, rather than merely putting the best possible spin on the aftermath. In easy-to-read, accessible language, Mitroff presents the critical, key lessons that will help managers lead the organization through a major crisis.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50147563831569,"sku":"CIN0471229180G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":51784779759889,"sku":"CIN0471229180VG","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0471229180.jpg?v=1750740951"},{"product_id":"managing-crises-before-they-happen-book-ian-i-mitroff-9780814473283","title":"Managing Crises Before They Happen","description":"Discover the crisis management tools that successful executives and managers utilize to stay ahead of crises, before they happen.  From tragic accidents to public relations fiascos, we live in an increasingly crisis-ridden society. In fact, half of the major industrial accidents of the past century occurred in the last 20 years. Why is this--and what can be done to reverse this disturbing trend? According to crisis management expert Ian Mitroff, the rise in the crisis rate is due to an ingrained \"it-can't happen-to-us\" mentality--which, leads to a total lack of preparedness for crises. However, a solution lies in this book.  Managing Crises Before They Happen provides business professionals with a powerful framework that will help you:    Recognize the early warning signals that almost always precede a crisis  Focus on the big picture, not just the details Avoid becoming either the victim or the villain in a crisis Understand the importance of personal character, corporate culture, and thinking outside the box to effective crisis management Learn from one crisis things that can prevent or ameliorate the next  This practical, clear, and easy to understand book helps business leaders prepare their organizations for a major crisis the right way ahead of time.","brand":"WoB","offers":[{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50165651931409,"sku":"CIN0814473288VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51008361496849,"sku":"NIN9780814473283","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":51416403181841,"sku":"CIN0814473288G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":51985782604049,"sku":"GOR008276966","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52336290955537,"sku":"NLS9780814473283","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0814473288.jpg?v=1751076538"},{"product_id":"why-some-companies-emerge-stronger-and-better-from-a-crisis-book-ian-i-mitroff-9780814413272","title":"Why Some Companies Emerge Stronger and Better from a Crisis","description":"Do your company and employees have the necessary \"IQ\" not only to withstand a crisis but also come through it with strength and confidence?  Like many companies over the last few years, yours has probably done a great deal to reassess its physical, strategic, and financial vulnerabilities. However, there is a huge difference between business continuity planning and true crisis management. Ian Mitroff outlines seven distinct competencies your organization needs to handle crises effectively:    Right Heart (emotional IQ): By accepting crisis as an inevitability, you can process much of the shock and grief beforehand, and avoid making the effects of the crisis even worse through an unconstructive response. Right Thinking (creative IQ): \"Crises don’t care about the ways in which we have organized the world,\" so out-of-the-box thinking is essential. Right Social and Political IQ: Understand that your business is subject not only to the pitfalls of its industry, but to the universal and complex challenges that threaten all companies. Right Integration (integrative IQ): Realize that crises are perceived differently by different stakeholders, and are never simple \"exercises\" that can be \"solved.\" Identify and reconcile these perceptions now so that the path is clear when the crisis strikes. Right Technical IQ: \"Think like a controlled paranoid\" to uncover ways in which malicious forces could cause a crisis in your company. Question every assumption about what is \"normal,\" \"impossible,\" or \"absurd.\" Right Aesthetic IQ: Reconsider the classic design of the corporation, which is meant to address problems as they arise, and move toward one in which crisis management is an overarching discipline on a par with, for example, finance. Spiritual IQ: Reject the notion that people’s physical, mental, and spiritual beings are completely separate; and establish ahead of time why our work is, and must remain, important to us on many different levels.  Although crisis management has taken on new urgency in recent turbulent times, the need for careful planning did not originate on September 11, 2001. Mitroff’s examples, drawn from interviews conducted both before and after the 2001 attacks during his 25 years of experience, demonstrate the need for action -- and offer a blueprint for taking it.","brand":"WoB","offers":[{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":50299563180305,"sku":"CIN0814413277VG","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ GOOD \/ SBYB","offer_id":50460520546577,"sku":"CIN0814413277G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51008251724049,"sku":"NIN9780814413272","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":51394065629457,"sku":"GOR010571031","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ INGRAM","offer_id":52349885808913,"sku":"NLS9780814413272","price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0814413277.jpg?v=1750849146"},{"product_id":"dirty-rotten-strategies-book-ian-mitroff-9780804759960","title":"Dirty Rotten Strategies","description":"People and organizations are perfectly capable of making the most outrageous missteps. But, how does a person, organization, or society know that it is committing an error? And, how can we tell that when others are steering us down wrong paths?    Dirty Rotten Strategies delves into how organizations and interest groups lure us into solving the \"wrong problems\" with intricate, but inaccurate, solutions. Authors Ian I. Mitroff and Abraham Silvers argue that we can never be sure if we have set our sights on the wrong problem, but there are definite signals that can alert us to this possibility.    While explaining how to detect and avoid dirty rotten strategies, the authors put the media, healthcare, national security, academia, and organized religion under the microscope. They offer a biting critique that examines the failure of these major institutions to accurately define our most pressing problems. For example, the U.S. healthcare industry strives to be the most technologically advanced in the world, but, our cutting-edge system does not ensure top-quality care to the largest number of people.    Readers will find that far too many institutions have enormous incentives to let us devise elaborate solutions to the wrong problems. As Thomas Pynchon said,\" If they can get you asking the wrong questions, then they don't have to worry about the answers.\"   From a political perspective, this book shows why liberals and conservatives define problems differently, and demonstrates how each political view is incomplete without the other. Our concerns are no longer solely liberal or conservative. In fact, we can no longer trust a single group to define issues across the institutions explored in this book and beyond.   Dirty Rotten Strategies is a bipartisan call for anyone who is ready to think outside the box to address our major concerns as a society—starting today.","brand":"WoB","offers":[{"title":"US \/ GOOD \/ SBYB","offer_id":50362525516049,"sku":"CIN0804759960G","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ NEW \/ GARDNERS","offer_id":50906355663121,"sku":"NGR9780804759960","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"US \/ NEW \/ INGRAM","offer_id":51007584960785,"sku":"NIN9780804759960","price":0.0,"currency_code":"GBP","in_stock":false},{"title":"GB \/ VERY_GOOD \/ INTERNAL","offer_id":51888347611409,"sku":"GOR009426535","price":0.0,"currency_code":"GBP","in_stock":true},{"title":"US \/ VERY_GOOD \/ SBYB","offer_id":52770492350737,"sku":"CIN0804759960VG","price":0.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4072\/6801\/files\/0804759960.jpg?v=1757415171"},{"product_id":"swans-swine-and-swindlers-book-ian-mitroff-9780804771375","title":"Swans, Swine, and Swindlers","description":"Swans, Swine, and Swindlers addresses a core, contemporary question: What steps can we take to better anticipate and manage mega-crises, such as Haiti, Katrina, and 9\/11?   This book explores the concept of \"messes.\" A mess is a web of complex and dynamically interacting, ill-defined, and\/or wicked problems; their solutions; and our conscious and unconscious assumptions, beliefs, emotions, and values. The roots of messes can be classified as Swans (the inability to surface and test false assumptions and mistaken beliefs), Swine (the inability to confront and manage greed, hubris, arrogance, and narcissism), and Swindlers (the inability to confront, detect, and stop unethical and corrupt behavior). Working systematically with this concept and these classifications, authors Can M. Alpaslan and Ian I. Mitroff reveal that all crises are messes; one must learn to understand and manage them as such.   They then provide tools and frameworks that readers can use to more effectively deal with the crises of today and tomorrow. Drawing on ideas from research areas as diverse as human development, philosophy, rhetoric, psychology, and high reliability organizations, this book aims to be the definitive guide for a new era in crisis management. 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