Beyond Customer Satisfaction to Customer Loyalty
Beyond Customer Satisfaction to Customer Loyalty
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Zusammenfassung
This is part of a series of AMA management briefings which provide concise reports on current trends for professionals. It considers the question of customer satisfaction and customer loyalty, showing how to maximize profitability.
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Beyond Customer Satisfaction to Customer Loyalty by Keki R Bhote
This is part of a series of AMA management briefings which provide concise reports on current trends for professionals. It considers the question of customer satisfaction and customer loyalty, showing how to maximize profitability.| SKU | Nicht verfügbar |
| ISBN 13 | 9780814423622 |
| ISBN 10 | 0814423620 |
| Titel | Beyond Customer Satisfaction to Customer Loyalty |
| Autor | Keki R Bhote |
| Buchzustand | Nicht verfügbar |
| Bindungsart | Paperback |
| Verlag | Amacom |
| Erscheinungsjahr | 1996-12-09 |
| Seitenanzahl | 148 |
| Hinweis auf dem Einband | Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden. |
| Hinweis | Nicht verfügbar |