Customer Lifetime Value by David Bejou

Customer Lifetime Value by David Bejou

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Customer Lifetime Value by David Bejou

The customer lifetime value (CLV) concept is extensively changing the way today's business is managed. A student or practitioner needs to understand CLV to best gain the competitive edge in business. Customer Lifetime Value: Reshaping the Way We Manage to Maximize Profits is a text that shows in detail how managers and researchers can best use CLV to a business's advantage. This valuable resource explores various practical approaches to the measurement and management of customer value that focus on maximizing profitability and growth. Leading thinkers discuss how to leverage CLV in all aspects of business, including customer management, employee management, and firm valuation. Everyone needing to prepare a business for success in the future should read this book.
David Bejou, Timothy Keiningham, Lerzan Aksoy
SKU Nicht verfügbar
ISBN 13 9781138967182
ISBN 10 1138967181
Titel Customer Lifetime Value
Autor David Bejou
Buchzustand Nicht verfügbar
Bindungsart Paperback
Verlag Taylor & Francis Ltd
Erscheinungsjahr 2016-09-13
Seitenanzahl 152
Hinweis auf dem Einband Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.
Hinweis Nicht verfügbar