Customer Message Management by Tim Riesterer

Customer Message Management by Tim Riesterer

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Customer Message Management by Tim Riesterer

In today's complex market, product advantage is fleeting. It is no longer what you sell, but how you sell it - meaning it is now vital to bridge the gap between sales and marketing. CUSTOMER MESSAGE MANAGEMENT does just that, eradicating the disconnect that for years has plagued the two departments and, in the process, increasing the effectiveness of both. With its thorough, practical coverage of CMM, this comprehensive guidebook gives readers invaluable insight into how to create effective brand, marketing, and sales messaging based on customer business roles and goals. It also equips readers with the skills to deliver those messages efficiently and effectively across all selling touch-points in a way that can be personalized for each prospect and customer. More than just creating customer-ready messages for the sales force to use, CMM helps companies discern how best to create messages, stimulate conversations, and continue customer dialogues that activate purchase intent.
SKU Nicht verfügbar
ISBN 13 9780324313161
ISBN 10 0324313160
Titel Customer Message Management
Autor Tim Riesterer
Buchzustand Nicht verfügbar
Bindungsart Hardback
Verlag Cengage Learning, Inc
Erscheinungsjahr 2006-05-01
Seitenanzahl 192
Hinweis auf dem Einband Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.
Hinweis Nicht verfügbar