The Essence of Total Quality Management by John Bank

The Essence of Total Quality Management by John Bank

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Zusammenfassung

The Essence of Total Quality Management, 2/e combines theory and practical evidence to providean accessible and up-to-date overview of the subject. The book requires no prior knowledge of TQM and is an ideal text for courses where TQM is being introduced for the first time.

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The Essence of Total Quality Management by John Bank

A concise overview of the TQM topic including its history. This text places quality as a major management concern, describing how to develop a positive Total Quality Management company culture. The text sets out the main concepts of total quality management and traditional quality control and analyses the costs of quality (eg presentation, appraisal, international failure, external failure and lost opportunities).
SKU Nicht verfügbar
ISBN 13 9780135731147
ISBN 10 0135731143
Titel The Essence of Total Quality Management
Autor John Bank
Buchzustand Nicht verfügbar
Bindungsart Paperback
Verlag Pearson Education (US)
Erscheinungsjahr 1999-12-02
Seitenanzahl 280
Hinweis auf dem Einband Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.
Hinweis Nicht verfügbar