Feedback Rules! by Brian Numainville

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Feedback Rules! by Brian Numainville

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Feedback Rules! by Brian Numainville

YOU GOTA KNOW THE RULES It's critical to get feedback from the stakeholders of your business-customers, employees, members, business partners, and more. Whether you are conducting a telephone survey, doing in-depth customer interviews, or taking the pulse of your employees, you'll learn how to prepare questions, run the program, and use the information wisely. Read one rule a week-or all 52 at once Feedback Rules is your guide to listening to your stakeholders. PRAISE FOR FEDBACK RULES Great tips and helpful ideas for retailers that want to listen more attentively to their customers and employees. PETER LARKIN, PRESIDENT AND CEO, NATIONAL GROCERS ASOCIATION Invaluable to any organization. JAMES G. CONROY, PRESIDENT AND CEO, BOT BARN A fresh and entertaining reminder of the importance of making feedback an essential part of any corporate culture. MARK J. CENSOPRANO, CHIEF MARKETING OFICER, ASPEN DENTAL MANAGEMENT

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SKU Nicht verfügbar
ISBN 13 9781938406522
ISBN 10 1938406524
Titel Feedback Rules!
Autor Brian Numainville
Buchzustand Nicht verfügbar
Bindungsart Paperback
Verlag Brigantine Media
Erscheinungsjahr 2016-03-11
Seitenanzahl 128
Hinweis auf dem Einband Die Abbildung des Buches dient nur Illustrationszwecken, die tatsächliche Bindung, das Cover und die Auflage können sich davon unterscheiden.
Hinweis Nicht verfügbar